Virtual telescope app not working? crashes or has problems?

Virtual telescope Status

Last Updated on 2019-07-27 by Claude Johnson

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Common Virtual telescope Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual telescope app on iOS and Android devices. Solve all Virtual telescope app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual telescope iPhone Issues and Solutions

Virtual telescope iOS app crashes, not working, errors
Virtual telescope iOS app network issues
Virtual telescope on iOS has black/white screen

Virtual telescope Android App Issues and Solutions

Virtual telescope has errors/crashing/not working
Virtual telescope server network connectivity issues
Virtual telescope has black screen

Virtual telescope iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual telescope app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual telescope app crashes or not working on Iphone (iOS):

Close and restart the Virtual telescope app on iPhone
Update Virtual telescope app to the Latest Version for iOS
Uninstall and reinstall Virtual telescope iPhone app
Update your iPhone to the latest iOS version

Fix Virtual telescope on iPhone unable to connect to server/internet connection issues::

To resolve Virtual telescope network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual telescope black/white screen (blank screen) on iPhone:

Follow the Virtual telescope iOS app troubleshooting guide Here →

Virtual telescope Android App Issues and Solutions

Fix Virtual telescope not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual telescope app issues:

Force Stop the Virtual telescope App
1. On android, goto "Settings" » click Virtual telescope app. » click "Force Stop".

Update Virtual telescope to the latest version on PlayStore

Clear Virtual telescope App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual telescope app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual telescope.

Fix Virtual telescope unable to contact server/ Virtual telescope internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual telescope » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual telescope » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual telescope on android.

Solve Virtual telescope black/white screens issue on Android:

Follow the Virtual telescope android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Claude Johnson, developers of Virtual telescope.

About this app

Enter the information about your telescope and the area of the sky your telescope is pointing at and get the information about every star. See what you would see in the eyepiece of your telescope. The database containing all the stars from the Hipparcos, Yale Bright Star, and Gliese catalogs (119,613 stars).