SkyLetter app not working? crashes or has problems?

SkyLetter Status

Last Updated on 2021-01-31 by Kiyotaka Watanabe

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Common SkyLetter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SkyLetter app on iOS and Android devices. Solve all SkyLetter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SkyLetter iPhone Issues and Solutions

SkyLetter iOS app crashes, not working, errors
SkyLetter iOS app network issues
SkyLetter on iOS has black/white screen

SkyLetter Android App Issues and Solutions

SkyLetter has errors/crashing/not working
SkyLetter server network connectivity issues
SkyLetter has black screen

SkyLetter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SkyLetter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SkyLetter app crashes or not working on Iphone (iOS):

Close and restart the SkyLetter app on iPhone
Update SkyLetter app to the Latest Version for iOS
Uninstall and reinstall SkyLetter iPhone app
Update your iPhone to the latest iOS version

Fix SkyLetter on iPhone unable to connect to server/internet connection issues::

To resolve SkyLetter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SkyLetter black/white screen (blank screen) on iPhone:

Follow the SkyLetter iOS app troubleshooting guide Here →

SkyLetter Android App Issues and Solutions

Fix SkyLetter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SkyLetter app issues:

Force Stop the SkyLetter App
1. On android, goto "Settings" » click SkyLetter app. » click "Force Stop".

Update SkyLetter to the latest version on PlayStore

Clear SkyLetter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SkyLetter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SkyLetter.

Fix SkyLetter unable to contact server/ SkyLetter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SkyLetter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SkyLetter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SkyLetter on android.

Solve SkyLetter black/white screens issue on Android:

Follow the SkyLetter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kiyotaka Watanabe, developers of SkyLetter.

About this app

The airplane which received your message there draws a message with a trail of contrail. "this app" is an application that draws a message in the sky with contrail. Let's take a photo that is drawn message and send it to many people. Why don't you draw in the sky the names of you, your friends, and the messages you want to convey? You can share it as a video or photo on social media. If your device is under iOS 12. 0, please update and install.