Cayoo app not working? crashes or has problems?

Cayoo Status

Last Updated on 2022-03-09 by Sophia GmbH & Co. KG

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Common Cayoo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cayoo app on iOS and Android devices. Solve all Cayoo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cayoo iPhone Issues and Solutions

Cayoo iOS app crashes, not working, errors
Cayoo iOS app network issues
Cayoo on iOS has black/white screen

Cayoo Android App Issues and Solutions

Cayoo has errors/crashing/not working
Cayoo server network connectivity issues
Cayoo has black screen

Cayoo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cayoo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cayoo app crashes or not working on Iphone (iOS):

Close and restart the Cayoo app on iPhone
Update Cayoo app to the Latest Version for iOS
Uninstall and reinstall Cayoo iPhone app
Update your iPhone to the latest iOS version

Fix Cayoo on iPhone unable to connect to server/internet connection issues::

To resolve Cayoo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cayoo black/white screen (blank screen) on iPhone:

Follow the Cayoo iOS app troubleshooting guide Here →

Cayoo Android App Issues and Solutions

Fix Cayoo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cayoo app issues:

Force Stop the Cayoo App
1. On android, goto "Settings" » click Cayoo app. » click "Force Stop".

Update Cayoo to the latest version on PlayStore

Clear Cayoo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cayoo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cayoo.

Fix Cayoo unable to contact server/ Cayoo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cayoo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cayoo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cayoo on android.

Solve Cayoo black/white screens issue on Android:

Follow the Cayoo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sophia GmbH & Co. KG, developers of Cayoo.

About this app

Ich bin auf die Erstellung, Bearbeitung und Verteilung von Inhalten in Kliniken spezialisiert. this app ist die optimale Krankenhaussoftware für die individuelle Erstellung, Bearbeitung und Verteilung von Inhalten. Gleichzeitig ermöglicht this app die Vernetzung zwischen internen und externen Organisationen, wie z. B. anderen Kliniken, Reha-Zentren oder dem Krankentransport. Jederzeit und überall: Die this app App ermöglicht einen unkomplizierten, mobilen Austausch von Inhalten, wie beispielsweise medizinischen Leitlinien. Die einzigartige Kombination aus Content-, SOP- Management, und Kommunikation macht this app zu der optimalen Software oder Anwendung (inkl. Wichtige Informationen sind jederzeit digital abrufbar und innerhalb eines Teams, sowie teamübergreifend austauschbar. So haben Sie überall, zu jeder Zeit – online und offline Zugriff auf die wichtigsten Neuigkeiten und Inhalte Ihres Teams. „The Communication Assistant for you - online and offline“ oder einfach kurz: this app. App) für Medizin und Pflege.