- Collaborate with your team on Freshdesk tickets to resolve customer issues faster! Swipe left to access ticket context, and collaborate where your work happens.
- Have 1-1 or group discussions with your team : share ideas, work on projects, discuss common interests, and more.
Freshconnect is the one place where your team can communicate with each other, collaborate on ideas and tasks, and get work done better and faster.
It is available for all kinds of devices, so you can keep track of all your discussions and work, even when you’re on the go.
- Get instant updates about important discussions, whether you’re at work or on the go.
- Keep all your discussions in one place and access them from any device.
Freshconnect is the hub for all your team discussions.
- Include people from outside your organization - vendors, third-party stakeholders etc.
- to any discussion.