Neutrogena Skin360™ Reviews

Neutrogena Skin360™ Reviews

Published by on 2021-03-08

Ready for an expert opinion? Take a selfie! Using your smartphone camera,
the Neutrogena Skin360™ app measures your skin by analyzing 2,000+ facial
attributes and 100,000 skin pixels. It instantly generates a Skin360 Score based
on dark circles, wrinkles, fine lines, and more. Backed by...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Neutrogena Skin360™ Reviews

  • By

    Works great

    I used the neutropenia skin360 app on my phone for a week and loved it. You need to scan your face twice a day. Once in the morning and once at night. Make sure you wash your face before you do the scan. It measures for things such as wrinkles, fine lines, dark under-eye circles, dark spots and smoothness. It takes a 180 degree screen shot of your face. It then gives you products it recommends based on your score you receive. I got the most recommended products and my face looks and feels 100% better. I love this app cuz it tells me what works best for me not anyone else. I have always wanted a skin care regimen created for just me and that’s what this app did. It told me all my problem spots and I had more than I would like to admit. Since using this app and recommended products I have had definite improvements on my skin and problem areas.

  • By

    Great App!!!

    Love the app. Previously we have to buy a separate scanner but now it is in our cell phone. So Yay!! Best part of the app is its AI assistant NAIA. So, I will definitely continue to use it and maintain my skin routine. It is a good app which tells about your facial skin health, about dark spots , fine lines, wrinkles, dark circles etc and NAIA helps you by giving natural remedies for it and assist you to maintain skin care routine and getting high score on the scale of 1 to 100. So definitely recommend it to my friends and near ones. Overall a good app. Good thing is I can set my skin care routine and also can edit recommended routine as well. Skin analyzing part is my favorite and interesting. Thumbs up for the app!!!

  • By

    Needs some tweaking

    I love the concept, I love that it recommends products based on your needs and allows you to add your own so you’re not restricted to neutrogena products. However, it needs improvement. The initial score is easy to get but to do follow up ones it’s an issue because to access everything you need to complete the set of recommendations before you can navigate the app freely. Also, I tried my face, my fiancé’s and my mother’s and they did score lower but their skin is worse shape then mine but they were only a point difference. It picked up some of their wrinkles but not all. And then it seemed to add wrinkles where I didn’t have any. The app overall is easy to navigate and I like that it tracks your progress. I’m sure there’s going to be improvements so I definitely will be using it again. I just think it needs some tweaking.

  • By

    Pleasantly surprised

    Honestly at first I was not sure I was going to like the app. When I was first setting it up I wanted the option to go back to the previous page and check out what I had put in. But once I figured out how to fully set it up it got a little easier. It was still a little hard to navigate but after using it a few times I got the hang of it and knew where stuff was. I love that there is a blog section that tells us all about acne and gives us tips & tricks are to help keep it away. Taking the pictures, to me was a little difficult because of the placement of my face was supposed to be at and the app figuring wasn’t trying to match up but I got it with no problems. Overall I think this is a good app and I would recommend it to anyone who is looking to find ways to help with their skin issues.

  • By

    2 Thumbs Up!!!

    I was really skeptical at first because I never heard of a skin scanner for your phone that will detect your skin issues. I have the iPhone X and upon receiving the product it was very easy downloading the app and following directions, the scanner slipped on my phone effortlessly and than it was all ready to go!!! I got super excited to experience this and the scanner & app didn’t disappoint. I app guided me step by step and it took less than 3 minutes to be done & receive my results. I learned a great deal regarding my skin on a deeper level than any dermatologist ever told me. The app gave me lengthy instructions on what my skin needs and how to take care of it!!! It was an amazing experience and I’m highly recommending this Neutrogena Skin360...

  • By

    Useful and Aggravating

    I’m 2 weeks in to the app. Download was easy, instructions are simple, eventually got the scan correctly. I didn’t like my options as far as my routine or problem areas. I have more than one problem. I did like that I was able to buy the products from the app. The bot messenger is silly, it hasn’t given me any useful tips and it repeats the same message everyday. I don’t really care to add other brands to my rounding, I went ahead and bought all Neu products. After I did it wouldn’t let me customize my routine which is ridiculous! It won’t let me set reminders, every time I set the time and try to continue it reverts back to a different time. The overall app is awesome once you start, but after you have a routine the app is useless. I’m keeping just in case it gets better.

  • By

    Needs Improvement

    The Neutrogena Skin360 app has a great idea overall. But I didn't find it of much use. It lacks many things. People already have too many apps and this one just isn't good enough to remember to open it everyday. It needs push notifications. It would be nice if it reminded me of my skincare routine when I haven't clicked "completed" on my log for the day. I am just too busy to remember to open an app that isn't of importance. I don't want to chat with a computer everyday. I think the chat option should be only if we asked a question. I didn't enjoy opening the app and finding messages of things I didn't ask for. I did like the concept of having a log with a detailed skincare routine that is designed to help my skin. I just think some stuff needs to be worked on.

  • By

    Love this

    This app definitely helps with skin care especially people just getting into skin care it’s very simple tells you exactly what he needs to work on tells you the products you need to use I feel that a lot of people would benefit from an app like this thanks for providing it such a great app I can’t wait to see how well my skin improves from using this I feel that this app is very helpful especially with people that are just getting in the skin care tells you exactly what you need to work on does you what type of products you need to use and it can also keep it simple for people who have very busy lives

  • By

    Lengthy Setup, Great Results

    I was kind of skeptical about what this app was going to provide, but after using it, I really enjoyed it. The setup process was a little lengthy, but the scanning was simple and informative. Once you go through the hoops of putting in all your skin care, the app is extremely simple to use and helps a lot. Just in the week of using it I can see a difference in my skin myself and in the app. I’m definitely going to be upgrading my skin care and continuing to use this app to help keep making my skin better. I would definitely recommend this app, just with the forewarning that setup is going to be a pretty lengthy process.

  • By

    Fun to use

    Neutrogena Skin360™ app was easy to download and install. After creating an account you have to take a selfie so you can track your progress. Face analysis evaluates your skin condition by measuring dark spots, fine lines, wrinkles and texture. I must say it was pretty accurate to determine my skin’s weakest points. I have used this app for a full week and submitted a new selfie (they recommend one every week to track the progress) and it showed that my skin had more dark spots than a week ago. I currently use some of Neutrogena skincare products, but I don’t know how accurate the predictions are when using other brands.

  • By

    Easy to navigate and informative!

    recommending me products. The app was very easy to navigate and I did not ever get confused on what I was supposed to click on next. It was all very clean looking and helpful throughout the entire thing. I really loved the personalized skin care routine that was provided to me. It was easy to see all of the different products that I needed and I loved the option to buy it right there in the app or even mark that I already own it. The skin analysis was also very helpful. It was interesting to see what concerns I need to be paying attention to.

  • By


    This app is really useful! It can identify skin issues by scanning your face and you can select your goal for better skin care and have a log to maintain that goal. It recommends what products to buy and explains the details for each product. You can even buy the products from this app and have it ship to your home! The app also has general tips to reach your goal on skin care. It saves all my time researching on the web on how to properly take care of my skin and which products I should use.

  • By

    Happy and confident

    I have tried Neutrogena skin360 app and actually got very pleasantly surprised with its content. I was able to track my skin progress as well as get recommendations that targeted my skin needs. I definitely recommend to everyone specially young people that don’t have a lot of experience or are beginning to treat their skin because skin360 definitely helps. The only down side is that you don’t get much feedback when adding you own skincare products from other brands as they do when you use their products

  • By

    Great concept needs help with tech issues.

    Overall, I like that neutrogena skin360 app. I felt it was a great concept in helping me to understand my skin and the skin care software was very advanced. It allowed me to truly see what I need to do and use to take care of my skin. My only issue that I found, was the fact that I kept having to login every time. The app did not store my logon information like it said it would on my phone, so I had to keep logging in. That part was very frustrating.

  • By

    Not what I thought

    The app was very easy to download and had easy instructions on how to get started. I did have trouble with taking the best scan of my chin. It just would not accept the scan, something about shaky picture or something, but my hands were rock solid, so after more than 10 tries, I skip the chin scan and still managed to get a evaluation. I found myself to be slightly disappointment by the generic info that was given to me but then again, I’ve only used it for 1 week. Perhaps after using it for an extended period of time, I will see more useful info.

A better way to Contact apps

You can now contact Neutrogena Skin360™ customer service directly
via Email using our new site -

Contact Neutrogena Skin360™ directly

Is Neutrogena Skin360™ Safe?

Yes. Neutrogena Skin360™ is very safe to use. This is based on our NLP (Natural language processing) analysis of over 298 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for Neutrogena Skin360™ Is 63.8/100.

Is Neutrogena Skin360™ Legit?

Yes. Neutrogena Skin360™ is a totally legit app. This conclusion was arrived at by running over 298 Neutrogena Skin360™ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Neutrogena Skin360™ Is 63.8/100.

Is Neutrogena Skin360™ not working?

Neutrogena Skin360™ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Neutrogena Skin360™? Report Issue

Leave a comment:

Why should I report an Issue with Neutrogena Skin360™?

  1. Pulling issues faced by users like you is a good way to draw attention of Neutrogena Skin360™ to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Neutrogena Skin360™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Neutrogena Skin360™.

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