Neutrogena Skin360® Reviews

Neutrogena Skin360® Reviews

Published by on 2022-08-10

🏷️ About: Ready for an expert opinion? Take a selfie! Using your smartphone camera, the Neutrogena Skin360® app measures your skin by analyzing 2,000+ facial attributes and 100,000 skin pixels. It instantly generates a Skin360 Score based on dark circles, wrinkles, fine lines, and more.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
58.3%

👿🤬😠 Negative experience
29.8%

🙄💅🫥 Neutral
11.8%

~ from Justuseapp.com NLP analysis of 337 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is easy to download and set up on your phone.

- The app provides insight into your skin's health by measuring wrinkles, fine lines, dark under-eye circles, dark spots, and smoothness.

- The app recommends products for a skin routine, and the recommended products have good independent reviews.

- The app has a blog section that provides tips and tricks to help keep acne away.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.3 out of 5

This app doesn’t really do anything…

2022-05-26

I downloaded this looking for some insight on building a better skin care routine, I use a lot of Neutrogena products so I thought this would be kind of nice to get and maybe have it recommend certain products to me, which it did just not how I expected. It takes some photos of your skin before you start, I don’t have that great of skin, yet after taking the photos it tells me my skin is “great” and shows it at the high end of the rating bar, makes no sense as I’m loaded with acne very visibly. They just don’t support a lot of their own products on NeutrogenaSkin360, it’s like they only push a handful of what they have on the market here and it doesn’t recommend most products when you put together a daily routine. I’d much rather have the option of doing it day by day to use certain products on certain days. Needs work here, I really felt like I wasted my time and gave you pictures of my acne for no reason.

Pleasantly surprised

2022-06-27

Honestly at first I was not sure I was going to like NeutrogenaSkin360 . When I was first setting it up I wanted the option to go back to the previous page and check out what I had put in. But once I figured out how to fully set it up it got a little easier. It was still a little hard to navigate but after using it a few times I got the hang of it and knew where stuff was. I love that there is a blog section that tells us all about acne and gives us tips & tricks are to help keep it away. Taking the pictures, to me was a little difficult because of the placement of my face was supposed to be at and NeutrogenaSkin360 figuring wasn’t trying to match up but I got it with no problems. Overall I think this is a good app and I would recommend it to anyone who is looking to find ways to help with their skin issues.

Needs Improvement

2022-07-28

The Neutrogena Skin360 app has a great idea overall. But I didn't find it of much use. It lacks many things. People already have too many apps and this one just isn't good enough to remember to open it everyday. It needs push notifications. It would be nice if it reminded me of my skincare routine when I haven't clicked "completed" on my log for the day. I am just too busy to remember to open an app that isn't of importance. I don't want to chat with a computer everyday. I think the chat option should be only if we asked a question. I didn't enjoy opening NeutrogenaSkin360 and finding messages of things I didn't ask for. I did like the concept of having a log with a detailed skincare routine that is designed to help my skin. I just think some stuff needs to be worked on.

Useful and Aggravating

2022-08-29

I’m 2 weeks in to NeutrogenaSkin360 . Download was easy, instructions are simple, eventually got the scan correctly. I didn’t like my options as far as my routine or problem areas. I have more than one problem. I did like that I was able to buy the products from NeutrogenaSkin360 . The bot messenger is silly, it hasn’t given me any useful tips and it repeats the same message everyday. I don’t really care to add other brands to my rounding, I went ahead and bought all Neu products. After I did it wouldn’t let me customize my routine which is ridiculous! It won’t let me set reminders, every time I set the time and try to continue it reverts back to a different time. The overall app is awesome once you start, but after you have a routine NeutrogenaSkin360 is useless. I’m keeping just in case it gets better.

Not what I thought

2022-09-30

NeutrogenaSkin360 was very easy to download and had easy instructions on how to get started. I did have trouble with taking the best scan of my chin. It just would not accept the scan, something about shaky picture or something, but my hands were rock solid, so after more than 10 tries, I skip the chin scan and still managed to get a evaluation. I found myself to be slightly disappointment by the generic info that was given to me but then again, I’ve only used it for 1 week. Perhaps after using it for an extended period of time, I will see more useful info.

Easy Scan, More Info Needed

2022-10-31

NeutrogenaSkin360 was easy to install and use. It took three scans very quickly and gave me some numbers. That’s where I wish there was more. I got the numbers and what they meant in terms of Ok, Good, and Great but nothing more. I wish there would have been more explanation and honestly the number range you should be trying to achieve. The instructions also said “do not smile” yet the girl in NeutrogenaSkin360 pic is smiling. Seems like someone would have caught this.

Happy and confident

2022-12-02

I have tried Neutrogena skin360 app and actually got very pleasantly surprised with its content. I was able to track my skin progress as well as get recommendations that targeted my skin needs. I definitely recommend to everyone specially young people that don’t have a lot of experience or are beginning to treat their skin because skin360 definitely helps. The only down side is that you don’t get much feedback when adding you own skincare products from other brands as they do when you use their products

Good but needs work

2023-01-02

I overall like NeutrogenaSkin360 . I like all the features. I like that you check in and there is a coach. I didnt like the skincare routine it made up for me. I feel like I have a better skincare routine than the one it recommended for me. I do like that you take a picture and it rates your skin. That part is really interesting. I think that the logging of your skincare routine could be easier that they could make it ask questions like DID you cleanse today? yes or no. Also what about the extra stuff we as women do for our faces such as weekly masks. It doesnt take into account that. I think app needs a little more work to become a little more user friendly. I would gladly log everyday if it was super easy. I overall like the concept and like NeutrogenaSkin360 . Just a busy person that wants it to be super easy to use.

Great concept needs help with tech issues.

2023-02-03

Overall, I like that neutrogena skin360 app. I felt it was a great concept in helping me to understand my skin and the skin care software was very advanced. It allowed me to truly see what I need to do and use to take care of my skin. My only issue that I found, was the fact that I kept having to login every time. NeutrogenaSkin360 did not store my logon information like it said it would on my phone, so I had to keep logging in. That part was very frustrating.

Great App!!!

2023-03-07

Love NeutrogenaSkin360 . Previously we have to buy a separate scanner but now it is in our cell phone. So Yay!! Best part of NeutrogenaSkin360 is its AI assistant NAIA. So, I will definitely continue to use it and maintain my skin routine. It is a good app which tells about your facial skin health, about dark spots , fine lines, wrinkles, dark circles etc and NAIA helps you by giving natural remedies for it and assist you to maintain skin care routine and getting high score on the scale of 1 to 100. So definitely recommend it to my friends and near ones. Overall a good app. Good thing is I can set my skin care routine and also can edit recommended routine as well. Skin analyzing part is my favorite and interesting. Thumbs up for NeutrogenaSkin360 !!!

Lengthy Setup, Great Results

2023-04-05

I was kind of skeptical about what NeutrogenaSkin360 was going to provide, but after using it, I really enjoyed it. The setup process was a little lengthy, but the scanning was simple and informative. Once you go through the hoops of putting in all your skin care, NeutrogenaSkin360 is extremely simple to use and helps a lot. Just in the week of using it I can see a difference in my skin myself and in NeutrogenaSkin360 . I’m definitely going to be upgrading my skin care and continuing to use NeutrogenaSkin360 to help keep making my skin better. I would definitely recommend NeutrogenaSkin360, just with the forewarning that setup is going to be a pretty lengthy process.

Fun to use

2023-05-07

Neutrogena Skin360™ app was easy to download and install. After creating an account you have to take a selfie so you can track your progress. Face analysis evaluates your skin condition by measuring dark spots, fine lines, wrinkles and texture. I must say it was pretty accurate to determine my skin’s weakest points.
I have used NeutrogenaSkin360 for a full week and submitted a new selfie (they recommend one every week to track the progress) and it showed that my skin had more dark spots than a week ago.
I currently use some of Neutrogena skincare products, but I don’t know how accurate the predictions are when using other brands.

Need to start over trial

2023-06-07

AppRun smoothly however, I cannot reset the date in which to start the use to log my skin care over. I had to buy the products and give time for shipping and now it showing a lot of days as incomplete but I just didn’t have the products yet and I can’t figure out how to start it over which kind of defeats the whole point of the eight week trial so that is frustrating. Everything else though it’s been great but the purpose of it is to track it up for eight weeks and it has me listed as incomplete for first week because of that

Easy to navigate and informative!

2023-07-09

recommending me products. NeutrogenaSkin360 was very easy to navigate and I did not ever get confused on what I was supposed to click on next. It was all very clean looking and helpful throughout the entire thing. I really loved the personalized skin care routine that was provided to me. It was easy to see all of the different products that I needed and I loved the option to buy it right there in NeutrogenaSkin360 or even mark that I already own it. The skin analysis was also very helpful. It was interesting to see what concerns I need to be paying attention to.

Works great

2023-08-09

I used the neutropenia skin360 app on my phone for a week and loved it. You need to scan your face twice a day. Once in the morning and once at night. Make sure you wash your face before you do the scan. It measures for things such as wrinkles, fine lines, dark under-eye circles, dark spots and smoothness. It takes a 180 degree screen shot of your face. It then gives you products it recommends based on your score you receive. I got the most recommended products and my face looks and feels 100% better. I love NeutrogenaSkin360 cuz it tells me what works best for me not anyone else. I have always wanted a skin care regimen created for just me and that’s what NeutrogenaSkin360 did. It told me all my problem spots and I had more than I would like to admit. Since using NeutrogenaSkin360 and recommended products I have had definite improvements on my skin and problem areas.

Pretty good so far

2023-09-10

I’ve only just installed it a day or so ago but I keep waiting for ads to bombard me or they want $$$ or something. But so far the experience is very good which makes it more relaxing. They do promote or recommend their products when creating a plan (duh like they advertise for their competitions) but you can edit it with the product you use to create a skin routine. But their products they advertise right now all are on sell and cheaper than the retails. I of course looked into independent reviews to see if the products they recommended were good and they all had very good reviews. I’m just waiting for the other shoe to fall because it’s pretty good program that so far isn’t demanding you to buy their program or shoving commercials. I don’t usually do reviews but this one was worth my time to say it’s great.

Very Accurate

2023-10-12

I was skeptical of how well NeutrogenaSkin360 would be able to see my issues and address them. I was pleasantly surprised. It was very accurate in picking out my problem areas and what I should do to work on them. I love how it recommends products, but if I already had some I used I was able to manually add them in. It’s very interesting to see the progress made from these products with NeutrogenaSkin360 rating the severity of the issues.

Useful!!

2023-11-12

NeutrogenaSkin360 is really useful! It can identify skin issues by scanning your face and you can select your goal for better skin care and have a log to maintain that goal. It recommends what products to buy and explains the details for each product. You can even buy the products from NeutrogenaSkin360 and have it ship to your home! NeutrogenaSkin360 also has general tips to reach your goal on skin care. It saves all my time researching on the web on how to properly take care of my skin and which products I should use.

2 Thumbs Up!!!

2023-12-14

I was really skeptical at first because I never heard of a skin scanner for your phone that will detect your skin issues. I have the iPhone X and upon receiving the product it was very easy downloading NeutrogenaSkin360 and following directions, the scanner slipped on my phone effortlessly and than it was all ready to go!!! I got super excited to experience this and the scanner & app didn’t disappoint. I app guided me step by step and it took less than 3 minutes to be done & receive my results. I learned a great deal regarding my skin on a deeper level than any dermatologist ever told me. NeutrogenaSkin360 gave me lengthy instructions on what my skin needs and how to take care of it!!! It was an amazing experience and I’m highly recommending this Neutrogena Skin360...

Love this

2024-01-14

NeutrogenaSkin360 definitely helps with skin care especially people just getting into skin care it’s very simple tells you exactly what he needs to work on tells you the products you need to use I feel that a lot of people would benefit from an app like this thanks for providing it such a great app I can’t wait to see how well my skin improves from using this I feel that NeutrogenaSkin360 is very helpful especially with people that are just getting in the skin care tells you exactly what you need to work on does you what type of products you need to use and it can also keep it simple for people who have very busy lives

Needs some tweaking

2024-11-17

I love the concept, I love that it recommends products based on your needs and allows you to add your own so you’re not restricted to neutrogena products. However, it needs improvement. The initial score is easy to get but to do follow up ones it’s an issue because to access everything you need to complete the set of recommendations before you can navigate NeutrogenaSkin360 freely. Also, I tried my face, my fiancé’s and my mother’s and they did score lower but their skin is worse shape then mine but they were only a point difference. It picked up some of their wrinkles but not all. And then it seemed to add wrinkles where I didn’t have any. NeutrogenaSkin360 overall is easy to navigate and I like that it tracks your progress. I’m sure there’s going to be improvements so I definitely will be using it again. I just think it needs some tweaking.



Is Neutrogena Skin360 Safe? 🤗🙏


Yes. Neutrogena Skin360® is very safe to use. This is based on our NLP (Natural language processing) analysis of over 337 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for Neutrogena Skin360 Is 66.2/100.


Is Neutrogena Skin360 Legit? 💯


Yes. Neutrogena Skin360® is a totally legit app. This conclusion was arrived at by running over 337 Neutrogena Skin360® User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Neutrogena Skin360 Is 79.6/100..


Is Neutrogena Skin360® not working? 🚨


Neutrogena Skin360® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Neutrogena Skin360®? Post a Review




Features

- NAIA™ will curate a list of recommended reads based on your skin concerns to help you become a skin health expert.

- Get a personalized skin care product regimen based on your skin’s needs.

- Compare your before and after selfies to watch how your skin changes based on your habits and skin care routines.

- Chat with your very own skin coach, NAIA™, who provides custom advice and insights to help you achieve your best skin ever.

- Monitor your skin’s progress and improvement over time for healthier-looking skin.

- Submit other lifestyle factors that could impact your skin such as sleep, exercise, and stress.

Download the app today to start your healthy skin journey.

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

100,000 skin pixels.

developed by analyzing more than 10,000 faces, including different ages and ethnicities.

analyzing more than 10,000 different faces, ethnicities, and ages.

facial attributes to provide you with a unique Skin360 Score each time you scan.

- It’s easy to use! Just take a 180° selfie to track your progress.

Plus, with over 2.5 million product recommendations, virtually no two recommendations are the same.

  Customer Service/Support
Developer:
Johnson & Johnson Consumer Inc.