Convertify app not working? crashes or has problems?

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Last Updated on 2020-08-17 by Hayden Hong

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Common Convertify Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Convertify app on iOS and Android devices. Solve all Convertify app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Convertify iPhone Issues and Solutions

Convertify iOS app crashes, not working, errors
Convertify iOS app network issues
Convertify on iOS has black/white screen

Convertify Android App Issues and Solutions

Convertify has errors/crashing/not working
Convertify server network connectivity issues
Convertify has black screen

Convertify iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Convertify app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Convertify app crashes or not working on Iphone (iOS):

Close and restart the Convertify app on iPhone
Update Convertify app to the Latest Version for iOS
Uninstall and reinstall Convertify iPhone app
Update your iPhone to the latest iOS version

Fix Convertify on iPhone unable to connect to server/internet connection issues::

To resolve Convertify network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Convertify black/white screen (blank screen) on iPhone:

Follow the Convertify iOS app troubleshooting guide Here →

Convertify Android App Issues and Solutions

Fix Convertify not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Convertify app issues:

Force Stop the Convertify App
1. On android, goto "Settings" » click Convertify app. » click "Force Stop".

Update Convertify to the latest version on PlayStore

Clear Convertify App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Convertify app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Convertify.

Fix Convertify unable to contact server/ Convertify internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Convertify » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Convertify » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Convertify on android.

Solve Convertify black/white screens issue on Android:

Follow the Convertify android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hayden Hong, developers of Convertify.

About this app

Choice is great, and choosing your own music streaming service is great too! Unfortunately, this choice creates difficulty in sharing music with those who don't use your service. Now with this app, just copy the link to music or playlist your friend sent to you from Spotify or Apple Music. Open this app and it will do the heavy lifting to convert that playlist, song, artist, or album to the opposite music service! this app is open source, so get to converting today.