VR Design app not working? crashes or has problems?

VR Design Status

Last Updated on 2019-02-15 by Die Infografen - MotionBrain

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Common VR Design Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VR Design app on iOS and Android devices. Solve all VR Design app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VR Design iPhone Issues and Solutions

VR Design iOS app crashes, not working, errors
VR Design iOS app network issues
VR Design on iOS has black/white screen

VR Design Android App Issues and Solutions

VR Design has errors/crashing/not working
VR Design server network connectivity issues
VR Design has black screen

VR Design iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VR Design app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VR Design app crashes or not working on Iphone (iOS):

Close and restart the VR Design app on iPhone
Update VR Design app to the Latest Version for iOS
Uninstall and reinstall VR Design iPhone app
Update your iPhone to the latest iOS version

Fix VR Design on iPhone unable to connect to server/internet connection issues::

To resolve VR Design network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VR Design black/white screen (blank screen) on iPhone:

Follow the VR Design iOS app troubleshooting guide Here →

VR Design Android App Issues and Solutions

Fix VR Design not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VR Design app issues:

Force Stop the VR Design App
1. On android, goto "Settings" » click VR Design app. » click "Force Stop".

Update VR Design to the latest version on PlayStore

Clear VR Design App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VR Design app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VR Design.

Fix VR Design unable to contact server/ VR Design internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VR Design » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VR Design » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VR Design on android.

Solve VR Design black/white screens issue on Android:

Follow the VR Design android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Die Infografen - MotionBrain, developers of VR Design.

Verified email

Contact e-Mail: [email protected]

About this app

Mit dieser Anwendung können Sie sich mithilfe eines Cardboards durch ein Apartment oder einer Yacht bewegen. Mit Blickkontakt auf die Auswahlflächen, führen Sie Aktionen aus.