NASA Inspire app not working? crashes or has problems?

NASA Inspire Status

Last Updated on 2018-02-08 by NASA

I have a problem with NASA Inspire

Are you having issues? Select the issue you are having below and provide feedback to NASA Inspire.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with NASA Inspire? Report Issue

Common NASA Inspire Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NASA Inspire app on iOS and Android devices. Solve all NASA Inspire app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NASA Inspire iPhone Issues and Solutions

NASA Inspire iOS app crashes, not working, errors
NASA Inspire iOS app network issues
NASA Inspire on iOS has black/white screen

NASA Inspire Android App Issues and Solutions

NASA Inspire has errors/crashing/not working
NASA Inspire server network connectivity issues
NASA Inspire has black screen

NASA Inspire iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NASA Inspire app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NASA Inspire app crashes or not working on Iphone (iOS):

Close and restart the NASA Inspire app on iPhone
Update NASA Inspire app to the Latest Version for iOS
Uninstall and reinstall NASA Inspire iPhone app
Update your iPhone to the latest iOS version

Fix NASA Inspire on iPhone unable to connect to server/internet connection issues::

To resolve NASA Inspire network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NASA Inspire black/white screen (blank screen) on iPhone:

Follow the NASA Inspire iOS app troubleshooting guide Here →

NASA Inspire Android App Issues and Solutions

Fix NASA Inspire not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NASA Inspire app issues:

Force Stop the NASA Inspire App
1. On android, goto "Settings" » click NASA Inspire app. » click "Force Stop".

Update NASA Inspire to the latest version on PlayStore

Clear NASA Inspire App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NASA Inspire app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NASA Inspire.

Fix NASA Inspire unable to contact server/ NASA Inspire internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NASA Inspire » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NASA Inspire » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NASA Inspire on android.

Solve NASA Inspire black/white screens issue on Android:

Follow the NASA Inspire android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NASA, developers of NASA Inspire.

About this app

Whether a video of kids speaking about space, an online challenge or information about our journey to deep space, we want you to be a part of NASAInspire. NASAInspire not only features what inspirational events are being accomplished to take us to the next step in deep space, but will also showcase what inspires you. NASA’s newest interactive experience was created to inspire you to reach out, and discover what this world has to offer, and beyond. Help us to inspire the world.