Contact ACME Markets Rush Delivery Support

Instacart should change its name to Instawantokillyourselfwhenused. AND IM STUPID FEELING LIKE IM TRAPPED IN USING THIS SERVICE OR STARVE. THANKS ACME! Hi give this app and company 2 stars & that’s generous. The shoppers who also deliver deserve 5 stars. Why one star? 1 Total bill will be twice as expensive on average overall. Two reasons for this: InstaCart is a separate company is NOT aligned with the customer appreciation club of ACME, and over all the products are anywhere from .25 to 2.00 more expensive. 2 Not linked to any item management database. You play roulette. Guess what’s in the store and if it’s not there we contact you to choose something else, over and over and over again. This app and company sent a 1/2 completed product to consumers. 3 Cart, Checkout, continue, continue, continue. Wait i did that twice Apple Pay, tap? An order put together by me at at around 3pm for 2 hour delivery, but not officially submitted until I submitted it 2 hours later. The check out process had so many repetitive clicks that you lose track of “Did I submit? Of coarse I did.” No you didn’t. Now wait 2 more hours. Someone is making a lot of money for a 1/2 working product and slave drivers.

I normally do grocery shopping on my own, but being a single mom in need of groceries one night and a fussy toddler, I decided to give this a try. What a mistake. I placed the order around 6pm and didn’t receive it until around 9:30 pm. Fine, no big deal. The delivery lady was nice, but when she left I realized that 5 of my items were not there. I ended up being on hold with customer service for about 20 mins and now have to wait 3-5 business days for a refund. Not worth the hassle and I will not be using again.

While this application seems like a blessing, I could shop from home. I am now realizing as a first time user that more than 50% of items selected as “in stock” are not in stock and you are forced to make substations constantly as the your shopper goes around the store. Very little value as I have to deal with constant feedback and then still GO TO the Store to get what I need. I will look to other service, as I will be deleting the app once I complete this very poor transaction.