The app supplements the alert system operated by the Crisis Communication Service and forms part of a general approach for increasing public awareness and understanding of risks and protective measures.
- secondly, it allows users to be alerted by a notification on their smartphone in the event of an emergency or crisis situation that affects public safety.
As a preventive measure, information on appropriate behaviour to adopt and the various emergency response plans are also available via the app when there is no current alert.
The government of the Grand Duchy of Luxembourg has developed a mobile app for alerting the population by smartphone, called ' GouvAlert.lu '.
- firstly, it enables the 112 service (Grand Ducal Fire and Rescue Corps) to broadcast alerts about major incidents.
Users can also use the app to contact the emergency number 112 directly.