Contact Pride Counseling Support

Edit: I have been using this app going on 3 years now. It’s always been good for me and I’ve hardly had any trouble. Now there are pop ups pressuring to schedule live appointments that I’m having to close every few minutes and support was no help. I will probably be deleting. Frustration and interruption is the exact opposite of what I’m looking for in therapy. Ok so to start off with, this app isn’t for everyone. Not everyone will qualify and it won’t help everyone. But for me it saved my life. I’ve been using pride counseling for 9 months and my therapist is amazing. I hit it off with the first one I worked with and I message her whenever I need to and she gets back to me as soon as she can. Usually we talk every day. Traditional therapy wasn’t an option for me so online offered me what I needed where I needed it. The financial aid they offer is very helpful and the one time I had an issue with it, support reinstated it and refunded the difference. It’s worth every penny I spend on it and is cheaper than any other option I found.

I’m not going to lie I’m not in a great place in my life and I got excited when I saw this app was catered towards folks in the LGBTQ+ community like myself. I thought we’ll this is great an all inclusive application for counseling and therapy services! And then I came across the price for using these services. I was qualified for financial assistance and it made my service seem to be a bit cheaper but I checked the prices again and it wasn’t looking good still. I’m unemployed, most of my family will not support me and I don’t even have funds to buy things I need on a daily basis. I’m really disappointed and saddened that the cost of service fee couldn’t be waived altogether for folks like me that desperately need service. If it was even merely $50 a month that’s more affordable to me. I don’t know what to say besides don’t expect to get this app unless you’re privileged and have the kind of money to spend just to seek help. Really sad :(

I didn’t even use it, to be honest. But it’s as much as a modest car payment. I have insurance but don’t make a lot of money, but I suspect too much to qualify for any help. They don’t take insurance at all, which I think is obviously a failure of the medical system in general that mental health is out in a crapper. There’s a lot of help in speaking to a person face to face that this can’t replace, even with video chat (some, especially closeted might feel different), and for honestly more than a regular therapist because you could probably find one on a sliding scale. I don’t think I can go through with it. It’s like $60+/wk. Good idea y’all and there is definitely a market but given the needs of the community this seems really excessive and expensive for online therapy, which I don’t see as being as good, for most people.