Are you having issues? Select the issue you are having below and provide feedback to GoToAssist Remote Support.
- App support could be stronger
- Must login every time app is opened
- Losing session when leaving app
- App crashes frequently
- Limited features compared to desktop version
- Compatibility issues with some machines
- Landscape mode bars take up too much space
- No multi-computer login
- No file exchange on iOS
- App loses remote connection when in background
- Terrible user interface and experience
- Search field blocks top result when filtering unattended devices
- UI takes up too much space in landscape mode
- Difficulty opening keyboard during screen sharing session
- Cannot have multiple sessions open at the same time.
Complete guide to troubleshoot GoToAssist Remote Support app on iOS and Android devices. Solve all GoToAssist Remote Support app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LogMeIn, Inc., developers of GoToAssist Remote Support.
E-Mail: support@gotoassist.com
Website: 🌍 Visit GoToAssist Support Website
Privacy Policy: https://www.goto.com/company/legal/privacy
Developer: GoTo Group, Inc.
GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. • Full keyboard functionality, including special keys (Alt, Ctrl, etc. 1) Download and install the GoToAssist app on your iPhone or iPad. 3) Tap to create a support session and then send your user an invitation to connect.