K.Digital app not working? crashes or has problems?

K.Digital Status

Last Updated on 2023-08-22 by Körber AG

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Common K.Digital Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot K.Digital app on iOS and Android devices. Solve all K.Digital app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

K.Digital iPhone Issues and Solutions

K.Digital iOS app crashes, not working, errors
K.Digital iOS app network issues
K.Digital on iOS has black/white screen

K.Digital Android App Issues and Solutions

K.Digital has errors/crashing/not working
K.Digital server network connectivity issues
K.Digital has black screen

K.Digital iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever K.Digital app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix K.Digital app crashes or not working on Iphone (iOS):

Close and restart the K.Digital app on iPhone
Update K.Digital app to the Latest Version for iOS
Uninstall and reinstall K.Digital iPhone app
Update your iPhone to the latest iOS version

Fix K.Digital on iPhone unable to connect to server/internet connection issues::

To resolve K.Digital network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix K.Digital black/white screen (blank screen) on iPhone:

Follow the K.Digital iOS app troubleshooting guide Here →

K.Digital Android App Issues and Solutions

Fix K.Digital not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent K.Digital app issues:

Force Stop the K.Digital App
1. On android, goto "Settings" » click K.Digital app. » click "Force Stop".

Update K.Digital to the latest version on PlayStore

Clear K.Digital App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "K.Digital app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch K.Digital.

Fix K.Digital unable to contact server/ K.Digital internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click K.Digital » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got K.Digital » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch K.Digital on android.

Solve K.Digital black/white screens issue on Android:

Follow the K.Digital android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Körber AG, developers of K.Digital.

About this app

Digital is the central news and communications app of the Körber Group, an international group that compromises leading-edge technology companies. KDigital provides up-to-date information on the latest developments of the Group and its seven Business Areas through editorial postings and press releases.