Contact Agora 2 Support
Company Name: Javi Perez
About: Agora is a podcast player that allows you to manage your content easily, stay
tuned to each new update of your subscriptions and expand your catalogue
discovering new content, but this is not everything…
Features:
- Smart
Playlists.
- Proximity sensor: Bring the cell phone to your ear and the episode
will play.
Agora 2 Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Agora 2. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Agora 2. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Beautiful app... poor user experience
by JiroDreamsOfSushiLand
This app is beautiful! So beautiful that I instantly purchased it from the App Store because of how good it looks. The design, however, really only runs surface-deep, and opens the way for numerous UX issues.
The app itself relies heavily on gestures and iconography, which by themselves are fine, but cause way-finding issues when the entire app-experience centers around them. The icons are heavily stylized, and even the “checkboxes” in the settings screen (if you can find it because of the confusing icon) make it hard to tell if the setting is enabled or not. There is also very little descriptive copy for most of the settings, so you don’t really know exactly what enabling/disabling a setting will do.
Like I said though, this app really is easy on the eyes. If the developers address some of these usability issues, I’m sure this would replace my go-to podcast app, Pocket Casts.
Love the app, but a big problem.
by Zachspears
I love this app and think its by far my favorite UI.
HOWEVER, it will randomly skip podcast episodes I have not listened too. Sometimes it will play the first split second of an episode and then skip it, and I can go find it and download it again, but sometimes I just never hear an episode and then I go look for it, its marked played but I have not heard it yet. I am now worried i'm missing episodes entirely. This is a big problem for a podcast app, once its fixed then back to 5 stars because its really a great app but this is an awful and problematic bug.
Also looking forward to Apple Watch support.
Looks and works like a beautiful mock-up
by Nicknameistaken.enteranotheran
The app is beautiful, albeit clunky and lacking features. While other podcast apps allow manual refresh, I have to just wait and hope Agora will load in the most recent podcasts. (Update: it turns out I needed to pull to refresh in the library section, not very intuitive in my experience) It also doesn’t allow for changing skip increments from 30s forward and back. Actions feel buried under multiple gestures and it’s easy to loose your sense of space while browsing podcasts in the library. Overall the learning curve is relatively high because Agora does not follow common design pattens in iOS. On top of this, Agora’s on-boarding process only uses text, it’s difficult to just figure out how things work. Otherwise, there is a lot of thoughtful haptic feedback, dark mode based on screen brightness, and a now playing queue which works great.
All in all, this is a beautiful app, but it needs attention with regard to user experience. I’m looking forward to seeing how this app progresses.
Have a Problem with Agora 2? Report Issue
Why should I report an Issue with Agora 2?
- Pulling issues faced by users like you is a good way to draw attention of Agora 2 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Agora 2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Agora 2.
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