Contact Off The Menu Club For Foodies Support

by **ColleenD**

Seems worth it but it actually really isn’t and the customer service used to be very friendly and understanding , let’s just say they aren’t even close now a lot of generic automated responses. All options are usually places with awful parking options/or no options for parking at all, you end up paying gas, time , and expensive parking fees for a “free” item, places can cancel their deal on the day of, while you’re on the way, or even turn you away after you drove 45 min to get there. Many places are ruder to you because they know you’re there for a free item and are disappointed if you don’t want to order anything else. Just know this before signing up. Places are between 30-45 minutes at the lowest and for a tiny slider, or two three chicken wings Again seems like a fun idea till you have the app for a few months Save your money on this app Spend your money at the mom and pop shops and absolutely try new food in new areas on your own. Without this app

by Lbv3

Been using OTM off and on since 2019. I really love that idea and for the most part it’s great and a great value. It helps me discover new places to try not just for dinner but snacks too. The reason I don’t stick to it all year long is sometimes it feels unhealthy since most of the food is rich and decadent. The other thing I wish was better is if we had more than one choice (at least for the spicy dishes since I don’t like too much spice) or if deals were spread over a month because sometimes I wanna try a place but not that week or it’s out of the way. When they have a major deal (like the recent yardbird one) or special events it’s great and I don’t mind if I don’t use many deals that month because I definitely got my moneys worth. Another minor thing is it’s called ”off the menu” but most items are just menu items which is great for the most part because if I like something I can try it again later but takes away from the “exclusive” feel of it that it’s based on. Overall, it’s a great concept but not the must have game changer I thought it would be my first week I signed on. (It was pizza week which was wonderful of course and introduced me to LBK pizza which I still love!)

by Hellomyfry

I love the idea of OTM but unfortunately the options aren’t reasonable to get to. The other day I drove 12 miles and it took me 45 minutes one way to get one sandwich. The mileage may not be far but in LA it’s extremely time consuming. I do like the items I see available but unfortunately I don’t have time to drive 45 minutes for a cup of coffee. You need more options in the valley. There are soooo many restaurants I can’t imagine OTM would have a hard time getting restaurants to sign up. A customer can make a day of it but unfortunately OTM only allows one redemption per day. I would suggest allowing your customers to do more than one option per day then they can make a day of experiencing different restaurants. I probably will cancel my membership because there’s not enough options available in the valley. I don’t have the luxury of time to get to the options that are available.