Cleaner app not working? crashes or has problems?

Cleaner Status

Last Updated on 2017-11-22 by nuer chou

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Common Cleaner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cleaner app on iOS and Android devices. Solve all Cleaner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cleaner iPhone Issues and Solutions

Cleaner iOS app crashes, not working, errors
Cleaner iOS app network issues
Cleaner on iOS has black/white screen

Cleaner Android App Issues and Solutions

Cleaner has errors/crashing/not working
Cleaner server network connectivity issues
Cleaner has black screen

Cleaner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cleaner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cleaner app crashes or not working on Iphone (iOS):

Close and restart the Cleaner app on iPhone
Update Cleaner app to the Latest Version for iOS
Uninstall and reinstall Cleaner iPhone app
Update your iPhone to the latest iOS version

Fix Cleaner on iPhone unable to connect to server/internet connection issues::

To resolve Cleaner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cleaner black/white screen (blank screen) on iPhone:

Follow the Cleaner iOS app troubleshooting guide Here →

Cleaner Android App Issues and Solutions

Fix Cleaner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cleaner app issues:

Force Stop the Cleaner App
1. On android, goto "Settings" » click Cleaner app. » click "Force Stop".

Update Cleaner to the latest version on PlayStore

Clear Cleaner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cleaner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cleaner.

Fix Cleaner unable to contact server/ Cleaner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cleaner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cleaner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cleaner on android.

Solve Cleaner black/white screens issue on Android:

Follow the Cleaner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at nuer chou, developers of Cleaner.

About this app

* Bulk Unlike vast amount of photos and videos at once.