Health Sync app not working? crashes or has problems?

Health Sync Status

Last Updated on 2019-02-03 by Deucks Pty Ltd

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Summary of Health Sync Problems 😠👌🔥

- Incorrectly transferred weight data

- Only adds steps from Fitbit to Health app, doesn't keep things accurate

- No background sync even in paid version

- Annoying and irrelevant ads pop up when opening the app

- Limited number of syncs per day unless paid for

- App crashes and stops working

Have a Problem with Health Sync for Fitbit Lite? Report Issue

Common Health Sync Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Health Sync app on iOS and Android devices. Solve all Health Sync app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Health Sync iPhone Issues and Solutions

Health Sync iOS app crashes, not working, errors
Health Sync iOS app network issues
Health Sync on iOS has black/white screen

Health Sync Android App Issues and Solutions

Health Sync has errors/crashing/not working
Health Sync server network connectivity issues
Health Sync has black screen

Health Sync iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Health Sync app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Health Sync app crashes or not working on Iphone (iOS):

Close and restart the Health Sync app on iPhone
Update Health Sync app to the Latest Version for iOS
Uninstall and reinstall Health Sync iPhone app
Update your iPhone to the latest iOS version

Fix Health Sync on iPhone unable to connect to server/internet connection issues::

To resolve Health Sync network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Health Sync black/white screen (blank screen) on iPhone:

Follow the Health Sync iOS app troubleshooting guide Here →

Health Sync Android App Issues and Solutions

Fix Health Sync not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Health Sync app issues:

Force Stop the Health Sync App
1. On android, goto "Settings" » click Health Sync app. » click "Force Stop".

Update Health Sync to the latest version on PlayStore

Clear Health Sync App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Health Sync app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Health Sync.

Fix Health Sync unable to contact server/ Health Sync internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Health Sync » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Health Sync » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Health Sync on android.

Solve Health Sync black/white screens issue on Android:

Follow the Health Sync android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deucks Pty Ltd, developers of Health Sync.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Fitbit Website

Privacy Policy: http://www.fitbit.com/privacy

Developer: Fitbit LLC

100% Contact Match

Developer: appyhapps.nl

E-Mail: [email protected]

Website: 🌍 Visit Health Sync Website

About this app

Tired of not having the ability to sync your awesome Fitbit data to Health? Well, now you can! All this data is tracked within HealthSync so you can sync as many times as you like and whenever you like without data being duplicated with Health. Your data does not leave the device in any way, all data is stored and managed on device. Our app combines simplicity and intuitive design with the power of our syncing technology! Currently HealthSync only supports daily syncing. Some data points will be available to sync with past date data in the future.