FROG READER app not working? crashes or has problems?

FROG READER Status

Last Updated on 2021-11-05 by MOBiDYS

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Common FROG READER Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FROG READER app on iOS and Android devices. Solve all FROG READER app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FROG READER iPhone Issues and Solutions

FROG READER iOS app crashes, not working, errors
FROG READER iOS app network issues
FROG READER on iOS has black/white screen

FROG READER Android App Issues and Solutions

FROG READER has errors/crashing/not working
FROG READER server network connectivity issues
FROG READER has black screen

FROG READER iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FROG READER app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FROG READER app crashes or not working on Iphone (iOS):

Close and restart the FROG READER app on iPhone
Update FROG READER app to the Latest Version for iOS
Uninstall and reinstall FROG READER iPhone app
Update your iPhone to the latest iOS version

Fix FROG READER on iPhone unable to connect to server/internet connection issues::

To resolve FROG READER network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FROG READER black/white screen (blank screen) on iPhone:

Follow the FROG READER iOS app troubleshooting guide Here →

FROG READER Android App Issues and Solutions

Fix FROG READER not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FROG READER app issues:

Force Stop the FROG READER App
1. On android, goto "Settings" » click FROG READER app. » click "Force Stop".

Update FROG READER to the latest version on PlayStore

Clear FROG READER App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FROG READER app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FROG READER.

Fix FROG READER unable to contact server/ FROG READER internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FROG READER » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FROG READER » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FROG READER on android.

Solve FROG READER black/white screens issue on Android:

Follow the FROG READER android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MOBiDYS, developers of FROG READER.

About this app

FROG books are enriched with cognitive accessibility features directly inspired by speech therapy techniques : they enhance deciphering, understanding, attention, reading speed... and self confidence of readers. These are digital books that are accessible to dyslexic audiences or people with reading difficulties. Frog Reader is a FROG book reader. They can be combined easily.