Gropius to Go app not working? crashes or has problems?

Gropius to Go Status

Last Updated on 2018-02-21 by Land Berlin

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Common Gropius to Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gropius to Go app on iOS and Android devices. Solve all Gropius to Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gropius to Go iPhone Issues and Solutions

Gropius to Go iOS app crashes, not working, errors
Gropius to Go iOS app network issues
Gropius to Go on iOS has black/white screen

Gropius to Go Android App Issues and Solutions

Gropius to Go has errors/crashing/not working
Gropius to Go server network connectivity issues
Gropius to Go has black screen

Gropius to Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gropius to Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gropius to Go app crashes or not working on Iphone (iOS):

Close and restart the Gropius to Go app on iPhone
Update Gropius to Go app to the Latest Version for iOS
Uninstall and reinstall Gropius to Go iPhone app
Update your iPhone to the latest iOS version

Fix Gropius to Go on iPhone unable to connect to server/internet connection issues::

To resolve Gropius to Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gropius to Go black/white screen (blank screen) on iPhone:

Follow the Gropius to Go iOS app troubleshooting guide Here →

Gropius to Go Android App Issues and Solutions

Fix Gropius to Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gropius to Go app issues:

Force Stop the Gropius to Go App
1. On android, goto "Settings" » click Gropius to Go app. » click "Force Stop".

Update Gropius to Go to the latest version on PlayStore

Clear Gropius to Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gropius to Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gropius to Go.

Fix Gropius to Go unable to contact server/ Gropius to Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gropius to Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gropius to Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gropius to Go on android.

Solve Gropius to Go black/white screens issue on Android:

Follow the Gropius to Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Land Berlin, developers of Gropius to Go.

About this app

Die kostenlose App „Gropius to Go“ wurde als digitaler Gropius-Stadtführer vom Landesdenkmalamt Berlin in Kooperation mit visitBerlin und freundlicher Unterstützung des Bauhaus-Archivs / Museum für Gestaltung entwickelt.