Reali - California Real Estate Reviews

by MACadocious1

I worked with this app back in 2017 when they were industry “disrupting” and the process was super smooth and we purchased our first home with ease and an awesome rebate to boot. Fast Forward 3 years...... Wow, the difference time makes. They’ve moved to the same tactics as other real estate brokers. Misinformation is ramped on their website, the trade-in program while in theory is a good idea. By the time you pry all of the relevant information from them, it’s just a huge turnoff and requires too much money to be held. One hand doesn’t know what the other hand is doing and it’s just a complete mess. Their “alternative” solution? Do it the traditional way... Hmmm, you got it! Just not with this app. PASS

by TheFancyNancee

Over time we have watched customer service be replaced by automatic check out, pump your own gas and the Internet, but it is sad to see the replacement of the Real Estate Agent. When I bought my first home it was so stressful. I relied on my agent to help me through the process. She bought me and my husband a new set of dishes for our new home. We were young with a new family. When I bought my second home it was after a financial hardship and our agent found us a bank foreclosure. He was a lifesaver for sure! This whole online buying of a home will catch on and people will us it, but it makes me very sad that we, as a society, are moving towards a direction that we don’t need one another.

by Über-iPadUser

As a first time home buyer in this hot Bay Area market, we thought this app could really help us strengthen our offers. But our experience is a cautionary tale. The agent provided by the company was condescending and apathetic. He kept talking about comps in the neighborhood and how informed buyers(didn’t know he was talking to Ivy League MBAs with finance background) would waive everything and jump right into making an offer (for a fixer upper SFH). The worst part is that when we tried to contact the company about getting a different agent, they stopped responding. ‘Good Riddance’, I suppose.

by Gvand

Don’t download they will just call you every couple of days. Instead of dealing with local brokers or real estate people you deal with someone through Reali . They cut the commission to less but they still get some. Not worth the hassle since they call, leave message, text, and email. I deleted Reali awhile ago and they are still calling.

by 3GSUser20091234

If you’re looking in Sacramento, great. Otherwise forget it. Tried for 10 minutes to reset the search function to something other than Sacramento. I could get a list of homes for sale in one city at a time as opposed to a general area. And if I looked at a particular listing once I closed it, Reali took me back to Sacramento list. Poor and not going to waste more time here.

by Ras550

I used this app and signed up for one of their agents. The agent was not only incompetent and didn’t know anything about the neighborhood or the houses he was showing is, but also very disrespectful towards me and my family.

I wanted to give them a second chance and asked for a different agent but their lead went completely silent.

To sum up, their agents lack professionalism , are not competent and customer service is non existent. You’re better off picking a random agent on Redfin or Zillow than this app.

by Techie_Mike

Reali is missing information about properties. Or they make it hidden or difficult to find. Either way, not good. They will call and email you over and over if you register with no way to get off the lists. If you reply to their email even with interest, they don’t respond. There are other services/apps that provide this service at a better level already.

by Xtjcjxtcjbd

Just got a call from one of the relators and when she found out that I wanted to possibly rent a home first she was no longer interested in speaking to me and said, “never mind I’m going to let you go” with a sigh and the biggest attitude ever. My friends and I want to buy a home eventually but that rep was not the best to put us in the state of mind of buying our first home.

by MichaelDanova

I don’t care how much money I get back.
The most important financial decision of my life was buying a home. Realtors put a personal touch on the process that understand your needs. Weeding realtors out to a customer service chat labeled “your expert” sounds like a horrible idea.
Sure let me have someone handle hundred of thousand of dollars of my hard earned money with someone I’ve never met.
Yeah ok, this is gonna be a no for me.

by P_luck

I really wanted to like Reali, but the ux is so terribly I just can’t bring myself to use it on such a serious transaction.
The price predictor splash screen pops up every time a listing is viewed. It’s annoying and made me want to close Reali the like 6th or 7th time I saw it.
Property images take too long to load.
Map grouping is illogical. Properties will group and ungroup themselves at various zoom levels, moving around the map to do so. Also moving between listing page and map resets the zoom level, requiring me to pinch in my desired area, ungroup and start again.
Some properties only have a few images and those might be of just the surrounding area.
The like icon saved/unsaved state is too similar. Why wouldn’t you fill in the heart as saved state like literally every other app out there??

This whole experience was disappointing.

by KWillette

Unless you’re looking to buy in the San Diego area Reali is useless. I was super excited when I saw it advertised as we are currently searching to buy. I’m sure Reali will grow over time and expand to more locations, however maybe they should consider only advertising to markets that have homes available to sell.

by MoonDustBaker11

I Got Reali, Because I Was Searching For Apps That Show Houses For Sale. So, I Use Reali Mostly To Ask The “Experts” About Information For Properties, But They Have Poor Grammar And Take Like 15-20 Min To Answer Back. Also, They Still Show Houses If There Already Sold Or Pending.

Sincerely,
Looxoo Paws

by Brembo877

A friend of mine referred me to this app for my house hunting, and I have to say that they go above and beyond on every front imaginable. You can communicate with them via chat/phone during business hours, somebody will be available to help you, you're not at the mercy of waiting for somebody to get back to you, they're always ready to help you with questions/concerns.

I bought my place through this app and I didn't have to see my agent even once, everything was done electronically and it all worked out great. I say that as a first time home buyer who didn't know much about the process, having this app by my side saved the day!

by Marcogmc

We are so ready for this. It’s a conflict of interest to have a realtor. They don’t care about you they want to make a sell because if they don’t they don’t eat which it’s understood but it’s a conflict of interest. Real state agents should be ilegal. And once self should be able to write an offer. And that’s the only thing they do anyways.

by 力量0086

I see nothing wrong with Reali. I am looking to buy a house very soon and Reali has been helping us. And it is free!!!! :)

by Omermalchin

My neighbor just bought a home through this app. He happy and got a $30,000 check from them. I'm thinking of buying a small studio in SF for my kids and we just scheduled a visit and chatted with a this app expert. Nice so far.

by Yeayouknowme

I would recommend this app in a heartbeat to anyone who is not a first-time buyer. If you are ok with doing some of your own research you can save big. The agents were prompt and professional. And I SAVED $17,000. Keep up the good work guys.

by Lookitsal

I’ve been using Reali for several months now and love the streamlined look. Very easy to use and the agents are super friendly and very helpful. Love the concept of tying technology to traditional real estate resulting in huge savings to home buyers! Can’t wait to buy a house using this app!

by JacobRiley

For far to long we’ve been at the mercy of agents working for their commission only. this app allowed me to ask questions at any time and have access to a team of certified real estate experts. Plus I saved 12k at the close of sale. Must give this a try if your buying or selling your house.

by Nemo231

I’ve just bought my house with this app. Having worked with other agents in the past, I found the experience with this app unparalleled. My agent, John Nelson, was a true professional; he gave my wife and I insightful advice, and was very proactive throughout the process. I recommend this app wholeheartedly to anyone who wants to buy or sell a house, and want a 21st century experience.

by Nerdturd69

Over time we have watched customer service be replaced by automatic check out, pump your own gas and the Internet, but it is sad to see the replacement of the Real Estate Agent. When I bought my first home it was so stressful. I relied on my agent to help me through the process. She bought me and my husband a new set of dishes for our new home. We were young with a new family. When I bought my second home it was after a financial hardship and our agent found us a bank foreclosure. He was a lifesaver for sure! This whole online buying of a home will catch on and people will us it, but it makes me very sad that we, as a society, are moving towards a direction that we don’t need one another.

by TJN377

Wish I could browse as a guest. With all the bad reviews I really don’t want to give out my phone number or email on an app I haven’t even been able to try out yet

by Audra Custodio

As a FHB we needed help with all aspects of home buying we were also strapped for cash and need all the cash backs we could get to help with furniture purchases and to keep our savings cushioned. One cool thing about this app is you get a much larger amount of cash back compared to some other companes and the closing cost fee was 10k less compared to Quicken soo we also went with their lender, Lenda/this app Mortgage. Our agent Abel was always a phone call or text away he walked us through everything and explained real estate jargon to make sure we understood the whole process. We had two traditional agents before my brother in law told me about this app and lets just say they sucked. I was always being sent homes I didn't like and dealing with agents bring their grandkids to showings and the other one wasn't knowledgeable and gave us inaccurate information about the home buying process. Gaining full control by only perusing the homes I know we liked because I did the searching and just telling my this app agent we want to make an offer was an ideal situation. Having them there to answer questions or don the paperwork was all I needed and I would recommend them to anyone!

by Omtse234

My neighbor just bought a home through this app. He happy and got a $30,000 check from them. I'm thinking of buying a small studio in SF for my kids and we just scheduled a visit and chatted with a this app expert. Nice so far.