VIEVU Solution app not working? crashes or has problems?

VIEVU Solution Status

Last Updated on 2022-11-30 by VIEVU LLC

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Common VIEVU Solution Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VIEVU Solution app on iOS and Android devices. Solve all VIEVU Solution app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VIEVU Solution iPhone Issues and Solutions

VIEVU Solution iOS app crashes, not working, errors
VIEVU Solution iOS app network issues
VIEVU Solution on iOS has black/white screen

VIEVU Solution Android App Issues and Solutions

VIEVU Solution has errors/crashing/not working
VIEVU Solution server network connectivity issues
VIEVU Solution has black screen

VIEVU Solution iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VIEVU Solution app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VIEVU Solution app crashes or not working on Iphone (iOS):

Close and restart the VIEVU Solution app on iPhone
Update VIEVU Solution app to the Latest Version for iOS
Uninstall and reinstall VIEVU Solution iPhone app
Update your iPhone to the latest iOS version

Fix VIEVU Solution on iPhone unable to connect to server/internet connection issues::

To resolve VIEVU Solution network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VIEVU Solution black/white screen (blank screen) on iPhone:

Follow the VIEVU Solution iOS app troubleshooting guide Here →

VIEVU Solution Android App Issues and Solutions

Fix VIEVU Solution not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VIEVU Solution app issues:

Force Stop the VIEVU Solution App
1. On android, goto "Settings" » click VIEVU Solution app. » click "Force Stop".

Update VIEVU Solution to the latest version on PlayStore

Clear VIEVU Solution App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VIEVU Solution app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VIEVU Solution.

Fix VIEVU Solution unable to contact server/ VIEVU Solution internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VIEVU Solution » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VIEVU Solution » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VIEVU Solution on android.

Solve VIEVU Solution black/white screens issue on Android:

Follow the VIEVU Solution android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VIEVU LLC, developers of VIEVU Solution.

About this app

Use your smartphone or tablet to access the VIEVU Solution and VIEVU cameras directly from the field. You no longer need a computer to upload and review videos, pictures and case file evidence.