Are you having issues? Select the issue you are having below and provide feedback to DocLexi.
- Premium content is still locked even after paying for a monthly subscription
- Error message when trying to register for premium content
- Difficulty in getting a refund
- Limited customer support options (only numbers provided are from Germany)
Complete guide to troubleshoot DocLexi app on iOS and Android devices. Solve all DocLexi app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at neuroCare Group GmbH, developers of DocLexi.
The In-App Purchase of the auto-renewing Premium subscription allows that access for 1 month or 1 year, as per the membership selected. • Your subscription will be charged to your iTunes account at confirmation of purchase and will automatically renew (at the duration selected) unless auto-renew is turned off at least 24 hours before the end of the current period. • Current subscription may not be cancelled during the active subscription period; however, you can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account settings after purchase. • Terms of Service and Privacy Policy: app. For the professionals amongst you, the program utilises visual scanning and tracking, visual spatial, recall, sequencing, phonological processing and phonics (encoding and decoding). this app™ is built based on proven therapeutic concepts and delivers a comprehensive software to improve children’s spelling, reading, and writing skills. this app™ is an app, inclusive of an option and web based access for therapists and teachers, with the objective of helping children learn how to read and write with fun, help struggling readers and those with early signs of dyslexia. The this app™ team developed a machine that helped children learn to read, spell, & write. The professional version provides for a seamless integration with a therapist by allowing them to customize DocLexi to meets the child's needs and track progress by logging into the administration tool in their browser. The free version of this app™ offers access to all exercises and functionality for a trial period of 4 days. The this app™ Team is traveling and completing tasks to find the parts to the machine. B5) Find #'s one at a time randomly. Find "1". Find "8". Find "3". this app™ is a trademark of neuroCare Group GmbH registered in the EU and other countries. There is a consumer version available for children and their parents, as well as a professional version for specialists, therapists, and teachers. It was developed by dyslexia specialists based on their extensive experience and continuously tested with children during development. The Outer Space Mixer Monsters stole the machine, broke it apart and hid the pieces all over the world. In each game, you can also earn coins to customize your own avatar friend, give him a name and change his looks and outfits. It's seriously fun! On all your missions, you are accompanied by this app™ and his friends. The games and activities are currently aimed at 5-7 year olds (up to grade 2 reading/writing skills).