Footaction - Shop New Releases Reviews

I order a pair of shoes last week when I got my package today it wasn’t what I ordered this app sends me a hoodie instead. When I called customer service the guy who helped me called the store that handled my purchase to see why they sent the wrong order the store claims that they didn’t have the shoe size I wanted after confirming that they did when I first placed the order then have the mordacity to send me something that I didn’t even want instead of trying to contact me and explain that they didn’t have my size and just refund my money!!!!! Now I’m going to have to wait weeks before I can get my money back for their huge mess up. I know I’m just one person but I will never shop this app again because that was a mess up that could of been resolved long before they mailed the wrong thing to me in the first place.

Please FIX Footaction all three platforms don’t work I’ve made sure my iOS is up to date I’ve uninstalled and reinstalled Footaction numerous times and still same thing, I pull up Footaction it buffers then logs me out of app I can’t do anything I can’t even hit the shop button without it buffering with the yellow or red ring if it’s Footlocker then logs me out. I’m not the only one this is happening to I’ve read other reviews saying the same thing FIX Footaction it has bugs. Which now means I can’t cop Retro 1s “Royal Game” because of this. Also update apps at same time made no sense why this app App had reservation for Royal Game 1s then here comes FootLocker days later adding it to Footaction PLEASE FIX Footaction don’t cheat or screw the consumer I’ve won numerous reservations I’m not crying just fix the issue.

this app app has trouble retrieving VIP information everytime I try to login. I’ve had the same VIP membership for about 3 years and just recently this has started happening to me resulting in reservations and premium membership discounts because of it. I’ve tried logging out like it tells me to do when I get the error but that doesnt fix it, I’ve tried uninstalling Footaction and reinstalling but nothing works. I’ve called support on multiple occasions and all they tell me is the same thing “uninstall and reinstall Footaction but give it a 30 min wait and call back if it doesnt work” like c’mon I’ve done all I’ve possible cpuld think of. I think Footaction just needs a redo or something at this point cuz its really buggy.

I mainly use Footaction to make reservations. I spent a lot of money to make sure I maintain my Gold Star member status. Ever since the update last Sept 2018, I couldn’t log in to Footaction as i kept getting Request failed. I tried different devices, same issue. I tried web login my account works. I tried other login to my device, it works. I already reset my password. Same issue. 2 mos later, this app can’t still resolve my issue. Missed a few reservations already and wasted the time of my Gold membership. Smh so disappointing and frustrating. Wasted money and effort and I didn’t feel I was a valued customer

I receive “Request Failed. Try again later” message when logging into Footaction . Thinking it was a problem with Footaction , I deleted and reinstalled. Same error. I was able to create a new account and use Footaction but my VIP account is tied to the old account as well as my past order info. I am able to log into account through website but Footaction is useless at this point. I called customer service but he had no idea how to fix this. App was ok until the latest update.

Every single time that I go to the this app app to go and login it doesn’t work! It says that it’s too long when I have logged into the websites but it doesn’t work for Footaction. I hope that this app will reach to me of how to fix this because I just can’t login into Footaction.

Tried to setup a new account. First it says account already exists, which it doesn’t. Second contacted customer service was told to setup account online then go through Footaction . Setup account online but app won’t recognize my password. Contacted customer service again was sent a link to reset password, link doesn’t give you an option to reset password. End result, i have an online account but not being able to access it through Footaction renders my account and Footaction useless.

this app has been staple of my youth since the days of collecting gym shoes I think their marketing is tragedy have improved so much especially with this application it’s so easy to look for things thank you guys so much

These Footlocker, Champs, and this app apps are nothing but New Release Launch Raffle Disasters! Every time there has been a New Limited Edition Raffle release these last couple of weeks/months. Footaction starts acting crazy. It doesn’t always allow me to make changes in the edits. It won’t acknowledge when I switch from my account to my son’s account. Meaning it won’t save/register for both accounts when we login and logout. I would rather go back to the instore raffles. Or register for raffles like Snipes formally known as KicksUSA.

For about a week now Footaction has become very buggy. I’m finding myself constantly being asked to sign in just to watch it buffering for about a minute. Just to say login failed try again later. I try later and the next day. Still same outcome. So I do the usual uninstall and reinstall. But still same results. It seems it works when it gets closer to release date but not before. I can’t even use Footaction for shopping. Same results across all 3 apps.

So I’m a customer that is always consistent and always goes with this app, today I was happy because I got the raffle for the Tinker Hatfield Jordan 3s but when I put the number in to confirm my reservation Footaction shut down and now my reservation is closed, I wouldn’t lie about something like this if I didn’t get them I would chuck it up as a loss but I did and now I do not. I’ve called and read the reviews about Footaction not working correctly. Thanks and if anyone feels the same way let me know

I’m unable to log in to my account on Footaction nor am I able to create a new one. This makes Footaction worthless. Please fix. I keep getting an error when logging in saying that my password must be between 6-10 characters. If I go to create an account it just fails saying there was an error creating account. I created an account on the this app web site and had no restrictions on my password length.

The new redesign is the worst client experience i have out of any of my other retail apps. Super slow. Incredibly glitchy. Not intuitive at all! The previous interface wasnt great but it was definitely better than this version. So frustrating to use. Logs me out. Vip is off. When you try to register for a launch you don't know if its going to save because some days it will show you did and others it won't. HORRIBLE!

This most recent update is terrible, the new template is nice but there is so much work that needs to be done it’s ridiculous, the launch locator takes too much work to find it takes forever to get to my countdowns. I also get hit with an invisible captcha that I have to solve so it doesn’t even let me log in, major work needs to be done and ASAP. This is just disappointing coming from such a big company.

My points went from 906 to 0 overnight and has not been fixed. Customer service says there is a glitch in the system and to resolve issues go through social media pages. This is not a way to do business and is very upsetting. This happened to my account in the past and I had to build all my points over again. I will fight to the end this time around.