Música app not working? crashes or has problems?

Música Status

Published by Hung Tran Bao

Música features the the hottest Latin American music station. From Salsa to
Samba, everyones favorite genre is featured in this app.

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Common Música Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Música app on iOS and Android devices. Solve all Música app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Música iPhone Issues and Solutions

Música iOS app crashes, not working, errors
Música iOS app network issues
Música on iOS has black/white screen

Música Android App Issues and Solutions

Música has errors/crashing/not working
Música server network connectivity issues
Música has black screen

Música iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Música app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Música app crashes or not working on Iphone (iOS):

Close and restart the Música app on iPhone
Update Música app to the Latest Version for iOS
Uninstall and reinstall Música iPhone app
Update your iPhone to the latest iOS version

Fix Música on iPhone unable to connect to server/internet connection issues::

To resolve Música network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Música black/white screen (blank screen) on iPhone:

Follow the Música iOS app troubleshooting guide Here →

Música Android App Issues and Solutions

Fix Música not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Música app issues:

Force Stop the Música App
1. On android, goto "Settings" » click Música app. » click "Force Stop".

Update Música to the latest version on PlayStore

Clear Música App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Música app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Música.

Fix Música unable to contact server/ Música internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Música » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Música » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Música on android.

Solve Música black/white screens issue on Android:

Follow the Música android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hung Tran Bao, developers of Música.

28.57% Contact Match

Developer: Spotify AB

E-Mail: [email protected]

Website: Visit Música Website

About this app

From Salsa to Samba, everyones favorite genre is featured in Música. this app features the the hottest Latin American music station.