Too Good To Go app not working? crashes or has problems?

Too Good To Go Status


I have a problem with Too Good To Go

Are you having issues? Select the issue you are having below and provide feedback to Too Good To Go.



⚠️ Most reported problems ⚠️
Not working
39.8%

Something else
21.1%

Crashes
16.3%

Screen
11.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Too Good To Go Problems 🔥

- Can't adjust for dietary restrictions

- Have to be on the app right when the restaurant availability pops up

- Rating system is intentionally misleading and vague

- Terrible first experience with stale rolls

📋 35 Reported Issues:

C
Caroline Williams 2025-02-03

My refund never got processed

J
Judy Iskovitz Summers 2024-02-26

i am having trouble downloading the app to my phone. Is there a problem today? Thanks

H
Herb 2023-07-27

After allowing app to update, it now just hangs when opening it. Nothing happening.

S
Sarah Le Roux 2023-06-24

No matter what card I try I try it says payment failed. I have money on cards.

S
Sue 2023-06-13

message ...Something went wrong ..Try again. I keep trying and the same message

J
Jane Simpson 2023-03-01

App not working , deleted it and downloaded it again and it worked once now not working !

K
Kira 2023-03-01

App updated in the past day or two and now won't load. Shows my collection time for tomorrow but keeps coming up with loading failure messages and try again messages.

D
Duke 2023-03-01

The app is not working! It’s been crashing since yesterday, it keeps saying “something is wrong” well obviously since it’s working :D Please fix the issue so I can get great savings on delicious food. Thank you!

R
Ruth 2023-03-01

Updated TGTG today (didn't realise I was doing it - just clicked on a notification and the download started) - since then, then every page except my account page tries to load but results in a message saying "Something when wrong. Please try again." Have tried closing the app, restarting my phone and even uninstalling and reinstalling the app, but no change.

S
Sandra Hollingshead 2022-12-17

The app has recently deleted my financial information and now I can't re-enter, use or save my Visa debit card on the application. I have used re-installed the app as well as deleting before installing it. The card itself is working: Starbucks just took it without problems. I have also tried add the card to Apple Pay (using the manual entry and scan options) and it won't accept it either.

M
Manuel 2022-11-02

hi, i cannot open the app on my iphone SE 3rd generation. it's updated to latest version. It just opens, then crashes before anything is visible.

M
Micaela 2022-11-02

Payment keeps saying failed , when I have sufficient funds

S
Susan 2022-10-20

Can't download the app on Iphone SE iOs 15.6.1

M
M. D. 2022-10-13

It worked fine until a few days ago, now my payment always fails even though I am using the same card. I tried with another card and it didn't work either.

L
Lin 2022-10-10

the app stopped working about 3 weeks ago. Keeps trying to open, logo just fades in and out without openning page. all i can access is my personal details othwerise just 3 green leaf fading in and out all day without opening. It worked fine until your recent “updates”

R
Regina 2022-10-07

Payment keeps failing on the payment screen, saying I should contact my bank but I've been using my card normally everywhere and have no issues with payment anywhere but on the app! I tried a different card, which worked for 2 days while the other card still would not work, so I called the bank, which reported no issue with my card, my account, or electronic approvals. Anyway, the app is not working with any card, and clearly there are lots of users with the issues. The things I have tried that have not solved the problem, include: uninstalling and reinstallation the app, going to phone settings>apps>select TGTG app>> storage>> clear cache AND clear storage, and restarting the phone. I also made sure my apps, Android, and phone software were all update. It IS the Too Good Too Go app that is the issue

Élodie 2022-09-29

Paiement failed

J
Jan 2022-09-19

App crashes direct after opening, turning off the phone and start it again didn't help. Worked again after reinstall. But that is not really satisfying when you're in the store and want to pick up your bag... :) But keep it on

J
Jenny Joseph 2022-09-16

the app stopped working 2/3 weeks ago. just churns away without openning page. all that i can access is my personal details othwerise just 3 green leaf fading in and out all day without openning so I can not pick a a deal.

M
Mark A Evans 2022-09-16

App keeps crashing when I try to open

M
Mizzrawr 2022-09-05

Hey, I've been trying to open the app but loading/white screen appears and never goes away. Same thing happens with Discover, Browse and Favourites. The only tab that is currently working is Me. I cannot do anything, not even search. Iphone6 has been used.

I
Irene Fang 2022-08-31

For some reason the app has stopped working. The pages do not load. How do I fix this? Thanks!

K
Kat Pharm 2022-08-19

The app keeps saying "Payment Failed" for every type of credit card I tried to pay with. It was working up until a few months ago and the issue is still not resolved. I haven't been able to order anything as a result.

L
Leila Charafeddine 2022-08-11

Payment keeps failing since yesterday saying i should contact my bank but ive been using my card normally everywhere (online and in shops for the past 2 days) and have no issues with payment anywhere but on the app!

M
Mary 2022-08-04

Same problem as my last post in July 27!

M
Mary 2022-07-27

App disappears after a few seconds. Uninstalled and reinstalled - won’t let me type in email address. Shutting down device didn’t help.

J
Joe Tru 2022-07-24

app crashes won't let me type in e-mail address

J
Joel 2022-07-23

App starts and crashes after 1.5 second while i try to type email address, on my iohone 6. It gives a black screen and restarts but is totally not usable

J
Joel P 2022-07-22

App starts and crashes after 1.5 second while i try to type email address, on my iohone 6. It gives a black screen and restarts but is totally not usable

J
Jo Tyler 2022-07-09

App not opening for over 24 hours

J
Jianjian Wang 2022-06-20

payment failed

C
Cynthia Lanzino 2022-06-11

App won’t download.

S
Sara Castro 2022-06-07

My Apple Pay was working just fine yesterday when I ordered but today it’s not and I checked my Apple Pay and it’s fine.

K
Kevin McDermott 2022-05-18

It crashed now it won't log me in to old account and I have paid for a meal 7 eurs to be picked up in a few hours. HELP

L
Lorraine Hayden 2022-04-08

App wants CN on debit card ?

Showing 1-35 of 35 reported issues:

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Developer: Too Good To Go Aps




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