Wayfair app not working? crashes or has problems?

Wayfair Status


I have a problem with Wayfair

Are you having issues? Select the issue you are having below and provide feedback to Wayfair.



⚠️ Most reported problems ⚠️
Something else
63.4%

Not working
22.0%

Login
7.3%

Account
2.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wayfair Problems 🔥

I received my order and part of it was damaged. I contacted Wayfair immediately to report the damaged item. I was assured that I would receive a replacement. But I have still not received any confirmation in writing that the replacement parts are indeed ordered. I’ve checked my account online and sometimes I see that a replacement was ordered, but most times it just says my order was delivered. When I’ve contacted again I was assured that it was being sent the next day and that I’d get tracking information. I just cancelled my business account with them. Me and my husband own a construction/interior design company and let me tell you that this is by far the absolute worst company I have ever worked with. A client had picked out a bedroom set and we both soon regretted it. We received an email the day we were supposed to receive the bed that the bed was now out of stock. . .

📋 26 Reported Issues:

V
Violet 2025-03-26

Wayfair app not workinff

J
Julius Halyard 2025-03-12

Can't find this app version to download

J
Jim B 2023-12-09

Stupid Calibrate wheel appears every time I open Wayfair app… this looks like a long-time problem for a lot of people. WTF? When will you fix it?

K
Kim Diercks 2023-10-07

Calibration screen keeps popping up

D
Donna Weber 2023-09-19

To whom it may concern: I have been having problems with the Wayfair app on my iPad mini for at least 6 months! Every time I try to open the app, the entire screen turns black and keeps saying to recalibrate with some red circle?? I've uninstalled the app several times only to have the same issue come up again and again! This black screen is constantly popping up when if by some crazy chance I can actually get into the Wayfair site...only to have the black screen with recalibrate blink on and off while I'm trying to look at merchandise! Please advise! I use Amazon more often than Wayfair, but there are times Wayfair has items Amazon doesn't have.. At this point I can't shop on Wayfair and am beyond frustrated! Please advise how to fix!! I'm only shopping on Amazon till it's fixed. Thank you in advance. Donna Weber

S
Sandra GRAY 2023-07-18

Android app issue. The individual pictures of a product are not there. Have emptied cache, rebooted it. Has there been an update?

T
Terrie 2023-07-14

The Wayfair App searches won’t save: for example I enter “curtains”. Too broad, so I want to add a descriptor like “blackout curtains mid century modern”. I expect that the word “curtain” is saved in the search bar, but it clears every time. I can’t EDIT a search, I have to start over every time. I am logged into my account…super frustrating and time consuming and I am sure they have lost sales because of it.

S
Sherry Helman 2023-07-10

Please fix your website/ app! I can logon, but while shopping keep getting an error message covering the screen saying to tilt to calibrate. Been like this about a month. Only on your website.

S
Sarah Lusignan 2023-07-04

Please fix your website/ app! I can logon, but while shopping keep getting an error message covering the screen saying to tilt to calibrate. Been like this about a month. Only on your website.

S
Shana Smithers 2023-03-05

This app crashes all the time. I forever stop clear cache. Reinstalled. Closed all browser tabs. Still happens and it's been going on for months (yes latest version). I want to shop. But I'm a deep dive put 50 things in my cart take my time type of person. Re starting and losing my spot is maddening.

J
Joyce Lee 2023-02-22

Can’t load app for wayfsir

N
Norwood 2022-11-16

Every time I go to checkout I get an error message.

J
Joyce 2022-11-05

Receive the emails but when opening it disappears

S
Sahar Chifici 2022-10-02

I have been trying to open the app for more than 6 months now and it keeps going back to the main screen, I already purchased stuff before but I can’t even open it anymore. Too bad Wayfair is losing customers to Amazon !!!

C
Cathy 2022-09-18

I am looking at bedroom furniture, just little boxes with question marks show up.

L
Linda J Feller 2022-08-17

can not log onto Wayfair Canada website

E
EMILY CHIN 2022-08-14

I can't get onto the wayfair app. I get a security message. E

E
Estelle Monaghan 2022-07-21

There are no pictures of items only the name and description Thank you

D
Dede 2022-07-05

The app won’t connect. The logo comes up then goes away.

V
Valerie 2022-06-01

The app won’t connect. The logo comes up then goes away.🤷‍♀️

P
Pauline Black 2022-05-29

App keeps closing every time I open it

T
Teresa Hart 2022-05-17

My phone goes to Home Screen every time I try to access

K
Kimberly Zwink 2022-05-12

Wayfair app crashes, along with website.

S
Shelly Rohr 2022-04-23

Every time I try to check out it crashes.

C
Cherylene L Marcus 2022-04-01

Worked fine until today. Everytime I go into the app it immediately bounces me out. Frustrating since I am in the process of remodeling and have several items I am considering for purchase....ugh!!!!!

M
Maureen Warfield 2022-04-01

Wayfair keeps crashing. Will not day running.

Showing 1-26 of 26 reported issues:

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  Contact Support

Verified email ✔✔

E-Mail: appsupport@wayfair.com

Website: 🌍 Visit Wayfair Website

Privacy Policy: https://www.wayfair.ca/customerservice/general_info.php#privacy

Developer: Wayfair, LLC




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