Hold the world’s largest selection of home goods in the palm of your hand! Our
innovative new 3D View in Room feature lets you shop and compare like never
before. Whether you’re redoing an entire room, creating a wedding registry, or
Listed below are our top recommendations on how to get in contact with Wayfair – Shop All Things Home. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wayfair – Shop All Things Home. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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You can now contact Wayfair – Shop All Things Home customer service directly
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I received my order and part of it was damaged. I contacted Wayfair immediately to report the damaged item. I was assured that I would receive a replacement. But I have still not received any confirmation in writing that the replacement parts are indeed ordered. I’ve checked my account online and sometimes I see that a replacement was ordered, but most times it just says my order was delivered. When I’ve contacted again I was assured that it was being sent the next day and that I’d get tracking information. Still no confirmation or tracking information. I check my account again and no reference to replacement parts is there. I try and find a number or chat to contact again and can find nothing. I just get sent in circles. Your application is terrible. Nothing gets updated consistently. One time I find a contact number and the next time no contact number. I’ve found chat. But can’t find it again. I’m not that stupid. But your application makes me feel this way. While the people I’ve spoken to seem nice at the time I can’t seem to make any progress. Everything about this process has been frustrating. I’m very angry and I have a child who is very upset because we can’t put his bed together because it’s broken. Terrible. Terrible. Once I get resolution you can be assured that I won’t be using Wayfair again.
This app is impeccable BUT please stop endorsing handy because I had the worst experience ever. 1.the so called “pro” called from what I thought was his number and said he was here, mind you they have 2 hours to out whatever it is together but the reviews said he was able to put his stuff together in 1 hour so I was like okay cool I’ll go with him; anywho he calls I said I’ll be there in 10 minutes because he was supposed to be there at 10:00 but he was there at 9:50. I got there at 10:03 tried calling from the number he called me from about 15 times and no answer. I tried texting 3 times no answer. I tried contacting him from the handy app. No answer. At this point I’m bawling my eyes out because I’m pregnant all these hormones and I need this dresser to get put together for my baby’s room. As toward I Comtact someone from the handy app they say I will get my refund back but after that mid conversation the person I was texting to help me forgive out the situation stopped texting me back completely. I did receive an email sayin I would get my refund back to hopefully I really do get it back. To just back up tho while me Calling all of a sudden the number gets disconnected to contact the so called “pro” guy. Just please stop endorsing the HANDY app. It’s no good at all. It’s a scam.
This is the worst company I’ve ever had to deal with when it comes to canceling orders. I ordered 4 chairs. Within one hour I know these chairs were not what I needed so I canceled the order. I put the correct order # but it only cancelled 1 chair . When I tried to cancel the rest of the chairs it won’t let me because of course the order number would be the same for the 3 chairs as it is for the one chair. I had to call customer service the following day because they’re in the East Coast and they were already closed. I called at the earliest time possible and yet they said that that the order is now in their warehouse ready to ship and although she can cancel the order it might still show up. I beg her not to do that because I’m a tiny woman and I cannot carry three chairs to return them . Still she said she couldn’t do anything but she acknowledged that I had canceled this order. Wouldn’t you know I get an email today that supposedly three chairs were delivered by FedEx to my house. I was home all day and my 4 security cameras never showed anyone delivering a box . I would never ever order from Wayfair again!!! Now I have to fight to make sure I don’t get charge by this very inefficient company
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