Contact iTunes Store Support

by Peter5112

iTunes is almost impossible to use for classical music. The listing format does not allow one to include complete information about the composer and performers (often there are many: conductor,orchestra,soloists, cast of singers etc.). iTunes allows you to enter one “performer”. Sometimes this is the composer, sometimes it’s the conductor, sometimes it’s one of the soloists. There is no consistency. If, for example, one wishes to find a specific recording of Mozart’s Magic Flute, recorded in a specific year, with a specific conductor and orchestra, and a specific cast of singers, it is difficult if not impossible. Your only hope is to try and blow up pictures of the various album covers to see if you can read the information written on it. Very unsatisfactory!! Moreover, their catalog is incomplete with many important recordings missing. I do realize that classical music lovers (especially opera lovers) are only a small percentage of the total market for music. However, world-wide there are substantial number of us.

by Sweetpeadeath

I’ve been using iTunes to purchase music and curate my collection for the better part of 15 years. I could always rely on it. Now music I’ve purchased just disappears. Songs and albums I’ve paid for, sometimes over ten years ago will just vanish from my library. Typically this music is no longer available on the store, or sometimes it’s no longer available in my region. Apparently that gives Apple the right to remove it from my devices. Now I’m not talking about music I downloaded while subscribed to the Apple Music service. Ive never done that. I mean music I paid for. Songs and albums I bought. Music that was on my hard drive because I could take my phone or laptop camping and listen to it without any service or internet. Apple just removes songs and albums without notice or permission. Makes me wonder if I should bother with their products anymore.

by Gbbloom

Wow!, thanks Apple. So okay, its bad enough you didnt put same brain to use on third gen airpods so they actually stay in your ear forcing some of us an hour after we purchased them to lose one having to go back and buy another pair. Now as opposed to earlier models we also lose them when trying to press them to get to next song or pause. Also, where is volume control on these? Im tapping and tapping and tapping NOTHING! Only to read today I cant be up anywhere where im not buttplugged into you or not connected to net wherebI must ask siri permission to increase or decrease volume. Sorry all you thousands of wifi only users or you guys who live in mountains. Also, cant seem to connect more than ONE ear at a time. Great plug n play using two "Apple" products👍 Jobs would be proud. So where do I go backwards and order your less expensive but better airpod '2's again??