My Local NHS app not working? crashes or has problems?

My Local NHS Status

Last Updated on 2014-07-06 by MyOxygen Limited

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Common My Local NHS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Local NHS app on iOS and Android devices. Solve all My Local NHS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Local NHS iPhone Issues and Solutions

My Local NHS iOS app crashes, not working, errors
My Local NHS iOS app network issues
My Local NHS on iOS has black/white screen

My Local NHS Android App Issues and Solutions

My Local NHS has errors/crashing/not working
My Local NHS server network connectivity issues
My Local NHS has black screen

My Local NHS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Local NHS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Local NHS app crashes or not working on Iphone (iOS):

Close and restart the My Local NHS app on iPhone
Update My Local NHS app to the Latest Version for iOS
Uninstall and reinstall My Local NHS iPhone app
Update your iPhone to the latest iOS version

Fix My Local NHS on iPhone unable to connect to server/internet connection issues::

To resolve My Local NHS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Local NHS black/white screen (blank screen) on iPhone:

Follow the My Local NHS iOS app troubleshooting guide Here →

My Local NHS Android App Issues and Solutions

Fix My Local NHS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Local NHS app issues:

Force Stop the My Local NHS App
1. On android, goto "Settings" » click My Local NHS app. » click "Force Stop".

Update My Local NHS to the latest version on PlayStore

Clear My Local NHS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Local NHS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Local NHS.

Fix My Local NHS unable to contact server/ My Local NHS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Local NHS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Local NHS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Local NHS on android.

Solve My Local NHS black/white screens issue on Android:

Follow the My Local NHS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MyOxygen Limited, developers of My Local NHS.

About this app

MyLocalNHS uses GPS technology to signpost patients to nearby services displaying the information on an interactive map. The My Local NHS app will help you choose the right NHS service, leaving urgent care to those that need it most. MyLocalNHS will explain what each service does, when it should be used, and where to find it. MyLocalNHS also includes notes and a reminder function to save any important information you wish to keep and reminds you of upcoming appointments.