Take your productivity to the next level using KACE GO!
The KACE GO app was
created to provide access to the KACE SMA Appliance from any location, enabling
IT professionals to remain effective from all corners of the workplace, across
multiple office locations and even while on the road...
STATUS not available, Poor barcode scanning
It seems that in some recent version of the mobile app, the STATUS field has disappeared from asset management. This is hugely important for tracking physical inventory, and now we're required to make status changes on the Desktop interface. On paper, the single most useful feature of this app is barcode scanning. Sadly, the reality is much more frustrating, as it sometimes takes about a minute of playing with angles and/or using a different light source in order to get it to recognize. Most barcode scanning apps have a flashlight option that uses the built in LED, but not kace go. Other apps are also a lot faster to read, regardless of angles or lighting. Some even include a satisfying Beep or Vibrate! (See apps "Beep" or "RedLight") This app would be AMAZING if it just took some hints from other barcode scanning apps.
After the last two updates this app is useless
After the last few updates this app will not show new work order until the next day and when checking recent it now show all work order not the recent ones what ever was done broken the app and made it useless to use.
Good If Your IT Knows What They Are Doing
This app is really good for reviewing tickets and device inventory while away from your computer! Could use some improvements but overall nice to have.
App crash when attempting to create new ticket
This critical function prevents us from creating tickets while mobile. There has been no response to emails regarding when this will be resolved. Seems like other users of this app also get very poor response.
Bugs in it
This version is buggy, not all the tickets display. You have to logout\in for them to come up. You add a note and go back to view the tickets again and you have start all over again. Fix it or go back to the old version
Needs to be updated ASAP
Still no iPhone X support. Still no Touch ID or Face ID support. After updating the app, some text seems to get cut off in ticket notes. Searching tickets by title also does not work properly.
Seems to work, but needs features
App seems to work okay, but need ability to manage assets from the app. Also the interface is I guess scaled for 6+ as everything is so big. It's a start, but would expect more features from this.
Unable to use to view inventory, it crashes constantly. Last update was 3 months ago. My device is updated so I know its the app. Tried uninstalling and reinstalling,. Still crashes!!!
Kace 9 upgrade now you can't login to kace go
IOS update, not only could we not enter tickets with new releases, now after update kace appliance to version 9 we can't even login into kace go app. Worthless to us completely now! Fix immediately!
3 years later still no fix
3 years ago a high priority fix was supposed to allow the saving of queues requiring custom fields. Still doesn't work. The app and company are garbage move to another platform
It’s not that bad
Really it’s not. If you set your device up right, it’s very helpful.
Text is cut off
The text in the comment box is cut off I cannot see the full contents in portrait or landscape mode on my iPhone 8 Plus or my iPad 5 generation. Work productivity is impacted please fix. Thank you
Doesn’t work, crashes all the time. Please fix.
I have a fleet of field technicians that cannot access Kace. The last update killed it on all of our iOS devices.
Worst app ever!!!
The latest update won’t let the app work on my iPhone. This app works for several weeks and then doesn’t for several months.
Assigning ticket to queues
App crashes every time you try to assign ticket to a different queue. We just started using the app. So far it’s useless for our different tiered and separate queue setup.
Yes. KACE GO is very safe to use. This is based on our NLP (Natural language processing) analysis of over 52 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.7/5 . Justuseapp Safety Score for KACE GO Is 65.2/100.
Yes. KACE GO is a totally legit app. This conclusion was arrived at by running over 52 KACE GO User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for KACE GO Is 65.2/100.
KACE GO works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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