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Complete guide to troubleshoot SEPPmail iApp app on iOS and Android devices. Solve all SEPPmail iApp app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SEPPmail AG, developers of SEPPmail iApp.
"SEPPmail iApp" enables the decryption of secure messages which have been encrypted with the "SEPPmail Gina" procedure and received on an iPhone or iPad. Please be aware that "SEPPmail iApp" has to upload the encrypted attachment of a "SEPPmail Gina"-E-mail in order to decrypt a secure message. A "SEPPmail Gina"-E-mail message that has been decrypted by "SEPPmail iApp" remains active in the background and is therefore visible until "SEPPmail iApp" is terminated manually. Procedure of "SEPPmail Gina" E-mails encrypted via a "SEPPmail" appliance are delivered to the recipient and saved to their mailbox (e. g. iPhone Mail). This especially concerns the sensitive processes of decrypting a "SEPPmail Gina"-E-mail, the transfer of the encrypted data and the passwort input process. The official iApp of "SEPPmail AG" for decrypting "SEPPmail Gina"-E-mails on your iPhone or iPad. When the encrypted attachment is opened, it is transmitted back to the "SEPPmail" appliance via a secure SSL connection and, after the correct password is entered, it is shown in decrypted format. "SEPPmail iApp" has been carefully developed and implements the current technology standards for data encryption. "SEPPmail Gina" is an innovative E-mail encryption procedure that has been invented by "SEPPmail AG". Alternatively the browsers "Home" button within "SEPPmail iApp" can be pressed which will bring you back to the entry page. Nonetheless the developer cannot guarantee that the "SEPPmail iApp" is not having any defects. Attention: when abroad "SEPPmail iApp" can cause high roaming costs. "SEPPmail" stands for more than 10 years of experience in the field of secure messaging; the technological leadership resulting from this is recognized the world over. Two-Factor Authentication guarantees message confidentiality and protects e-mails against phishing attacks. Depending on the size of the WebMail the caused connection costs may vary. It is in the responsibility of every user to validate the displayed URL after every step of browsing during the decryption of a WebMail.