Tucson app not working? crashes or has problems?

Tucson Status

Last Updated on 2021-01-14 by City of Tucson

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Summary of Tucson Problems 😠👌🔥

- App crashes and requires reinstallation

- Some users have reported the app being blank or not working at all

- Misleading description as it does not allow users to pay bills

- Has not been updated in four years, indicating potential lack of support or maintenance.

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Common Tucson Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tucson app on iOS and Android devices. Solve all Tucson app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tucson iPhone Issues and Solutions

Tucson iOS app crashes, not working, errors
Tucson iOS app network issues
Tucson on iOS has black/white screen

Tucson Android App Issues and Solutions

Tucson has errors/crashing/not working
Tucson server network connectivity issues
Tucson has black screen

Tucson iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tucson app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tucson app crashes or not working on Iphone (iOS):

Close and restart the Tucson app on iPhone
Update Tucson app to the Latest Version for iOS
Uninstall and reinstall Tucson iPhone app
Update your iPhone to the latest iOS version

Fix Tucson on iPhone unable to connect to server/internet connection issues::

To resolve Tucson network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tucson black/white screen (blank screen) on iPhone:

Follow the Tucson iOS app troubleshooting guide Here →

Tucson Android App Issues and Solutions

Fix Tucson not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tucson app issues:

Force Stop the Tucson App
1. On android, goto "Settings" » click Tucson app. » click "Force Stop".

Update Tucson to the latest version on PlayStore

Clear Tucson App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tucson app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tucson.

Fix Tucson unable to contact server/ Tucson internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tucson » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tucson » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tucson on android.

Solve Tucson black/white screens issue on Android:

Follow the Tucson android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at City of Tucson, developers of Tucson.

About this app

Citizens Reporting application for the city of this app Arizona.