Are you having issues? Select the issue you are having below and provide feedback to Rakning C-19.
Complete guide to troubleshoot Rakning C-19 app on iOS and Android devices. Solve all Rakning C-19 app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Landlaeknisembaettid, developers of Rakning C-19.
E-Mail: olafurkr@landlaeknir.is
Website: 🌍 Visit Rakning C-19 Website
Privacy Policy: https://www.covid.is/app/protection-of-personal-data
Developer: Embætti landlæknis
Once you have downloaded and started using Rakning C-19, your phone will start to share and receive random Bluetooth IDs with other phones with RakningC19 . RakningC19 will send you notification if you have been in close contact with another app user that has been diagnosed with COVID-19. Download RakningC19 and help prevent the spread of COVID-19 in Iceland. By using Rakning C-19 we can all help preventing the spread of COVID-19 . RakningC19 uses COVID-19 Exposure Notification system developed by Apple and Google. If you share that you have been diagnosed with COVID-19, other app users cannot see your identity. Rakning C-19 is the official digital contact tracing app for Iceland. You can’t see the identity of those you may have been in close contact with. RakningC19 does not use or register any location data. Then you can follow instructions in RakningC19 on what you should do. No one can see your identity nor your location. Rakning C-19 is developed by the Directorate of health in Iceland.