Panda Helpdesk app not working? crashes or has problems?

Panda Helpdesk Status

Last Updated on 2021-09-22 by Apple Panda

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Common Panda Helpdesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Panda Helpdesk app on iOS and Android devices. Solve all Panda Helpdesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Panda Helpdesk iPhone Issues and Solutions

Panda Helpdesk iOS app crashes, not working, errors
Panda Helpdesk iOS app network issues
Panda Helpdesk on iOS has black/white screen

Panda Helpdesk Android App Issues and Solutions

Panda Helpdesk has errors/crashing/not working
Panda Helpdesk server network connectivity issues
Panda Helpdesk has black screen

Panda Helpdesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Panda Helpdesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Panda Helpdesk app crashes or not working on Iphone (iOS):

Close and restart the Panda Helpdesk app on iPhone
Update Panda Helpdesk app to the Latest Version for iOS
Uninstall and reinstall Panda Helpdesk iPhone app
Update your iPhone to the latest iOS version

Fix Panda Helpdesk on iPhone unable to connect to server/internet connection issues::

To resolve Panda Helpdesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Panda Helpdesk black/white screen (blank screen) on iPhone:

Follow the Panda Helpdesk iOS app troubleshooting guide Here →

Panda Helpdesk Android App Issues and Solutions

Fix Panda Helpdesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Panda Helpdesk app issues:

Force Stop the Panda Helpdesk App
1. On android, goto "Settings" » click Panda Helpdesk app. » click "Force Stop".

Update Panda Helpdesk to the latest version on PlayStore

Clear Panda Helpdesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Panda Helpdesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Panda Helpdesk.

Fix Panda Helpdesk unable to contact server/ Panda Helpdesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Panda Helpdesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Panda Helpdesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Panda Helpdesk on android.

Solve Panda Helpdesk black/white screens issue on Android:

Follow the Panda Helpdesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple Panda, developers of Panda Helpdesk.

About this app

Panda Helpdesk is our very own solution to help our clients regarding the issues faced while using our services. Through the mobile app, you can discuss your issue and receive the status update of your created tickets. You can issue their problem by creating a ticket to our support team. We also catalog all our products faqs and guides in our very own knowledge base so you can easily refer them anywhere.