Freshdesk Legacy Status

Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. 1.  We recommend it because of the great software and their will to make it fit their customer's needs. - "Freshdesk is an enterprise level ticketing system at a fraction of the price of other systems currently on the market.  Associate all your Twitter accounts with your support portal and create search streams on the web. - "Freshdesk is our primary digital way of talking with our customers.  Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS.  With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk.  The mobile app lets you assign requests, categorize them and send out canned responses with just a few clicks.  We always know where a question is and we now can act when a customer isn't responded to in time.  It also keeps you notified of incoming tickets by sending you push notifications.  Get a quick overview of your helpdesk. 2. 4. 5. 7. 8. 10.  Their innovative approach and rapid development means that new features seem to be appearing every day and the best thing of all is that they actually listen and respond to featured requests".