NASCC app not working? crashes or has problems?

NASCC Status

Last Updated on 2023-03-24 by American Institute of Steel Construction

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Common NASCC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NASCC app on iOS and Android devices. Solve all NASCC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NASCC iPhone Issues and Solutions

NASCC iOS app crashes, not working, errors
NASCC iOS app network issues
NASCC on iOS has black/white screen

NASCC Android App Issues and Solutions

NASCC has errors/crashing/not working
NASCC server network connectivity issues
NASCC has black screen

NASCC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NASCC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NASCC app crashes or not working on Iphone (iOS):

Close and restart the NASCC app on iPhone
Update NASCC app to the Latest Version for iOS
Uninstall and reinstall NASCC iPhone app
Update your iPhone to the latest iOS version

Fix NASCC on iPhone unable to connect to server/internet connection issues::

To resolve NASCC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NASCC black/white screen (blank screen) on iPhone:

Follow the NASCC iOS app troubleshooting guide Here →

NASCC Android App Issues and Solutions

Fix NASCC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NASCC app issues:

Force Stop the NASCC App
1. On android, goto "Settings" » click NASCC app. » click "Force Stop".

Update NASCC to the latest version on PlayStore

Clear NASCC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NASCC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NASCC.

Fix NASCC unable to contact server/ NASCC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NASCC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NASCC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NASCC on android.

Solve NASCC black/white screens issue on Android:

Follow the NASCC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Institute of Steel Construction, developers of NASCC.

About this app

In addition to sessions, the conference also offers an extensive trade show, featuring products ranging from structural design software to machinery for cutting steel beams, as well as plentiful networking opportunities. this app: The Steel Conference is the premier educational and networking event for the structural steel industry, bringing together structural engineers, steel fabricators, erectors and detailers. The Steel Conference offers more than 130 sessions on the latest design concepts, construction techniques and cutting-edge research.