Oracle CX Cloud app not working? crashes or has problems?

Oracle CX Cloud Status

Last Updated on 2022-07-28 by Oracle America, Inc.

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Summary of Oracle CX Cloud Problems 😠👌🔥

- Poor formatting of data entry pages, making it less intuitive than other iPhone-friendly apps.

- Login and calendar synchronization issues, as well as occasional crashes, make the app difficult to use efficiently.

- Some users have experienced issues with signing in, even with correct login credentials.

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Common Oracle CX Cloud Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Oracle CX Cloud app on iOS and Android devices. Solve all Oracle CX Cloud app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Oracle CX Cloud iPhone Issues and Solutions

Oracle CX Cloud iOS app crashes, not working, errors
Oracle CX Cloud iOS app network issues
Oracle CX Cloud on iOS has black/white screen

Oracle CX Cloud Android App Issues and Solutions

Oracle CX Cloud has errors/crashing/not working
Oracle CX Cloud server network connectivity issues
Oracle CX Cloud has black screen

Oracle CX Cloud iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Oracle CX Cloud app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Oracle CX Cloud app crashes or not working on Iphone (iOS):

Close and restart the Oracle CX Cloud app on iPhone
Update Oracle CX Cloud app to the Latest Version for iOS
Uninstall and reinstall Oracle CX Cloud iPhone app
Update your iPhone to the latest iOS version

Fix Oracle CX Cloud on iPhone unable to connect to server/internet connection issues::

To resolve Oracle CX Cloud network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Oracle CX Cloud black/white screen (blank screen) on iPhone:

Follow the Oracle CX Cloud iOS app troubleshooting guide Here →

Oracle CX Cloud Android App Issues and Solutions

Fix Oracle CX Cloud not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Oracle CX Cloud app issues:

Force Stop the Oracle CX Cloud App
1. On android, goto "Settings" » click Oracle CX Cloud app. » click "Force Stop".

Update Oracle CX Cloud to the latest version on PlayStore

Clear Oracle CX Cloud App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Oracle CX Cloud app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Oracle CX Cloud.

Fix Oracle CX Cloud unable to contact server/ Oracle CX Cloud internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Oracle CX Cloud » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Oracle CX Cloud » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Oracle CX Cloud on android.

Solve Oracle CX Cloud black/white screens issue on Android:

Follow the Oracle CX Cloud android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oracle America, Inc., developers of Oracle CX Cloud.

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E-Mail: [email protected]

Website: 🌍 Visit Oracle CX Sales Website

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Developer: Oracle America, Inc.

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Developer: Oracle America, Inc.

E-Mail: [email protected]

Website: 🌍 Visit Oracle WMS Cloud Website

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Developer: Oracle America, Inc.

E-Mail: [email protected]

Website: 🌍 Visit Oracle HCM Cloud Website

About this app

The Oracle Customer Experience Cloud Mobile App is the new, one-stop shop that includes the Oracle Sales Cloud Mobile, Call Report, and Deal Management apps. Like in the web app, you have all your contacts, opportunities, service requests, activities, and analytics—all of your sales intelligence in one place, one tap away. • View Service request details from Oracle Engagement Cloud. The Cloud Mobile App provides an intuitive and secure way for you to effectively manage your day and nurture customer relationships. It's even smarter, faster, and easier to use for field sales reps, channel account managers, and partner sales reps. This application requires an active Oracle Sales Cloud account and/or Oracle Engagement Cloud account.