Diabetic app not working? crashes or has problems?

Diabetic Status

Last Updated on 2021-06-16 by Health Preference, LLC

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Common Diabetic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Diabetic app on iOS and Android devices. Solve all Diabetic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Diabetic iPhone Issues and Solutions

Diabetic iOS app crashes, not working, errors
Diabetic iOS app network issues
Diabetic on iOS has black/white screen

Diabetic Android App Issues and Solutions

Diabetic has errors/crashing/not working
Diabetic server network connectivity issues
Diabetic has black screen

Diabetic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Diabetic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Diabetic app crashes or not working on Iphone (iOS):

Close and restart the Diabetic app on iPhone
Update Diabetic app to the Latest Version for iOS
Uninstall and reinstall Diabetic iPhone app
Update your iPhone to the latest iOS version

Fix Diabetic on iPhone unable to connect to server/internet connection issues::

To resolve Diabetic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Diabetic black/white screen (blank screen) on iPhone:

Follow the Diabetic iOS app troubleshooting guide Here →

Diabetic Android App Issues and Solutions

Fix Diabetic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Diabetic app issues:

Force Stop the Diabetic App
1. On android, goto "Settings" » click Diabetic app. » click "Force Stop".

Update Diabetic to the latest version on PlayStore

Clear Diabetic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Diabetic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Diabetic.

Fix Diabetic unable to contact server/ Diabetic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Diabetic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Diabetic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Diabetic on android.

Solve Diabetic black/white screens issue on Android:

Follow the Diabetic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Health Preference, LLC, developers of Diabetic.

About this app

Diabetics Tracker allows people to keep track of blood glucose and their disease history. Diabetic lets you know, if you need to go to the doctor.