Retail Tenant Hub app not working? crashes or has problems?

Retail Tenant Hub Status

Last Updated on 2023-01-23 by Brookfield Property REIT Inc.

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Common Retail Tenant Hub Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Retail Tenant Hub app on iOS and Android devices. Solve all Retail Tenant Hub app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Retail Tenant Hub iPhone Issues and Solutions

Retail Tenant Hub iOS app crashes, not working, errors
Retail Tenant Hub iOS app network issues
Retail Tenant Hub on iOS has black/white screen

Retail Tenant Hub Android App Issues and Solutions

Retail Tenant Hub has errors/crashing/not working
Retail Tenant Hub server network connectivity issues
Retail Tenant Hub has black screen

Retail Tenant Hub iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Retail Tenant Hub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Retail Tenant Hub app crashes or not working on Iphone (iOS):

Close and restart the Retail Tenant Hub app on iPhone
Update Retail Tenant Hub app to the Latest Version for iOS
Uninstall and reinstall Retail Tenant Hub iPhone app
Update your iPhone to the latest iOS version

Fix Retail Tenant Hub on iPhone unable to connect to server/internet connection issues::

To resolve Retail Tenant Hub network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Retail Tenant Hub black/white screen (blank screen) on iPhone:

Follow the Retail Tenant Hub iOS app troubleshooting guide Here →

Retail Tenant Hub Android App Issues and Solutions

Fix Retail Tenant Hub not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Retail Tenant Hub app issues:

Force Stop the Retail Tenant Hub App
1. On android, goto "Settings" » click Retail Tenant Hub app. » click "Force Stop".

Update Retail Tenant Hub to the latest version on PlayStore

Clear Retail Tenant Hub App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Retail Tenant Hub app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Retail Tenant Hub.

Fix Retail Tenant Hub unable to contact server/ Retail Tenant Hub internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Retail Tenant Hub » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Retail Tenant Hub » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retail Tenant Hub on android.

Solve Retail Tenant Hub black/white screens issue on Android:

Follow the Retail Tenant Hub android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Brookfield Property REIT Inc., developers of Retail Tenant Hub.

About this app

Retail Tenant Hub is RetailTenantHub for all Brookfield Properties Retail destinations to be kept up to date with the latest News, Events and Operations at your Shopping Center. If you work in shopping center that is owned by Brookfield Properties, you can use RetailTenantHub to contact the management team, promote your store, get exclusive discounts, find out about job openings and many other useful features.