Contact Microsoft Word Support

by Greatly Disappointed User

I’m a student and I always use iPad and PC at the same time to answer my exam questions. PC for typed answers and iPad for handwritten notes. However there is a problem with synchronization between pc and ipad. The things that I’ve erased on iPad will not be deleted on pc and at the end everything is stacking on top of each other and I have to use so much time to fix it, do you know it affected my grades greatly. I was so desperate crying because the exam is 1.5hrs and I spent 30 mins just to fix this stupid issue. Please work on it asap, people are relying on this feature with time sensitive work 😭. Another thing to mention is a file that I could edit on my PC could be read only on iPad. I’m using the same account and it’s my file, why couldn’t I edit it?! It’s super duper frustrating you know, because it sometimes allow to edit on both devices but occasionally it doesn’t. And guess what, that occasion was during my exam. I couldn’t complete my handwritten parts with my iPad, and it wasted so much of my time to find out why but nvr got an answer, and I used a paper at the end. What does that mean? This app has failed its purpose. Alright? Don’t just try to fix it, make sure you fix it and optimize it, never allow a next time to happen.

by E.j.Teegarden

I am fed up with “word.” After years of use it has been my experience that there is always something to deal with when it comes to Microsoft, particularly “word.” Purchase, after purchase, subscription after subscription, you would think that they would value their customers by providing services paid for at bare minimum, let alone making things harder on them.
Specifically, to use this app on iPad Pro I have to sign in every time I use it; I mean, seriously? To use a word processing application that is already missing half the features that are offered on most other platforms? Um, Really?
-If you are okay having to sign into an application EVERY SINGLE TIME, just to type out a quick note or report, as if it was an email or the like (which don’t even require logging in every use), then do your thing; but, if after years of investing in company feel like it is just never enough, then this app just may not be for you. If this is you, then there are plenty of smaller developers who still believe in valuing their customers by at least providing them with the services they originally paid for, while Apple, among many, many others, value the consumer by providing these services FOR FREE!!!

by Dolly.llama

This app used to be pre-loaded on all computers as just a standard for typing documents, writing letters, etc. Now however it is a subscription based app that gets very little updating and has no right being subscription based other than greedy business practices and ignorant customers. It’s sad to see that the standard for applications that are used to make money or used for education that used to all be either free or a one time purchase are all now subscription based. I cannot go I’ve more than one star since there is little than more functionality than the basic ios notes app, and yet that is completely free. The problem is the companies that make this app subscription based are the same companies that make this app the standard and make it a requirement for the workplace. Disgusting. Disrespectful. And to top it all off, the mobile version of this is an absolute joke as it stands, losing much of the functionality and features that the desktop version offers. If you were smart, you would stick with the notes app or just get notability. You would be much better served and have a much better user experience.