Contact Microsoft Word

Listed below are our top recommendations on how to get in contact with Microsoft Word. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Microsoft Word. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Microsoft Corporation

Social Support and Contacts

• 
  By writer in dire straits

  1

  Track Changes Nightmare

  I have been using this app on my iPad since it became available and have had minor issues here and there that were easy to overlook, but this one is making my work life miserable as I am very dependent on this feature. About 6 weeks ago it started losing the option of seeing All Markup in balloons if the app was open for very long, if I navigated away from it, or if I closed it and reopened it later. The only way to regain this option is to delete and reinstall each time I need to edit a document ... and since writing and editing are what I do for a living, this is untenable, but I don’t have a better option at the moment. Even with this glitch Word is still, unfortunately, the best way to create, edit, and share documents with others who are on other types of devices and platforms. I really wish Pages were more compatible with PCs and had a more user-friendly tracking function. Forget about Google Docs. I don’t have one good thing to say about it. I have asked both Microsoft and Apple for help. Apple can’t do anything because it’s not on their end. Microsoft is clueless and really didn’t seem interested in trying to help find a solution.



• 
  By Totally Confused...

  1

  The most important feature won’t work on the Mac!

  I’ve been using Microsoft software since 1987. When I switched to Mac, it was only because I could get a subscription to Office 365 and continue to use Word. Imagine my surprise to discover - after hours on the phone with Apple Support and Microsoft Support - the auto-save function will ONLY work if you use One Drive. I didn’t move over to Mac to use Microsoft storage. I want everything in iCloud because it makes sense to have one unified storage location. Yes, I can still hit file/save every ten minutes - but I shouldn’t have to deal with that distraction because I paid to get an app that would work on my computer. The inconvenience of this demand is making me consider moving over to all of the apple products. Pages isn’t that different from Word - in a lot of ways, it’s even better. So, here’s my official request, Microsoft. If you’re going to make people pay for your product, you don’t get to insist how they use it. Open that feature so we can save to the iCloud! If you have to demand that we use a product like One Drive, you’re admitting that it’s just not good enough to attract Mac users on its own merits. Fix this please!



• 
  By Alexzanderw

  1

  Very Unreliable, Does Not Save

  This app is an attempt to be what Word is on a computer. There is limited functionality, buggy interaction, and the save feature is terrible. I am a grad student who relies on Word for all my papers. Today, my second paper was erased by Microsoft Word and One Note. I had the auto save feature enabled and track changes enabled (because Word deleted my work before). I went to save my work manually (because I knew the auto save doesn’t work all the time), and it was grey. I could not turn auto save off, and it was not saving even though I had a stable internet connection in the library I always work from. So I saved a copy of the file to my device and it showed it save to my ipad. I restarted my application thinking all was fine, only to find none of my work saved, and that copy I made disappeared! I also found in trying to recover the files that there is no recover functionality and there hasn’t been since at least 2018 when another user reported the same problem. I lost almost 3 hours of work. DO NOT DOWNLOAD THIS APP! Stick to a computer until the developers get serious about the things we are serious about.

1. Pulling issues faced by users like you is a good way to draw attention of Microsoft Word to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Microsoft Word customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Microsoft Word.