VaxPhone app not working? crashes or has problems?

VaxPhone Status

Last Updated on 2019-07-18 by VaxSoft

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Common VaxPhone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VaxPhone app on iOS and Android devices. Solve all VaxPhone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VaxPhone iPhone Issues and Solutions

VaxPhone iOS app crashes, not working, errors
VaxPhone iOS app network issues
VaxPhone on iOS has black/white screen

VaxPhone Android App Issues and Solutions

VaxPhone has errors/crashing/not working
VaxPhone server network connectivity issues
VaxPhone has black screen

VaxPhone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VaxPhone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VaxPhone app crashes or not working on Iphone (iOS):

Close and restart the VaxPhone app on iPhone
Update VaxPhone app to the Latest Version for iOS
Uninstall and reinstall VaxPhone iPhone app
Update your iPhone to the latest iOS version

Fix VaxPhone on iPhone unable to connect to server/internet connection issues::

To resolve VaxPhone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VaxPhone black/white screen (blank screen) on iPhone:

Follow the VaxPhone iOS app troubleshooting guide Here →

VaxPhone Android App Issues and Solutions

Fix VaxPhone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VaxPhone app issues:

Force Stop the VaxPhone App
1. On android, goto "Settings" » click VaxPhone app. » click "Force Stop".

Update VaxPhone to the latest version on PlayStore

Clear VaxPhone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VaxPhone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VaxPhone.

Fix VaxPhone unable to contact server/ VaxPhone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VaxPhone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VaxPhone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VaxPhone on android.

Solve VaxPhone black/white screens issue on Android:

Follow the VaxPhone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VaxSoft, developers of VaxPhone.

About this app

this app is a SIP based softphone to dial and receive internet phone calls by using ANY ITSP (Internet Telephony service provider). This SDK provides an easiest way to develop SIP based webphone, softphone and IVR systems. this app is developed using VaxVoIP SIP SDK. This SDK provides an easiest way to develop SIP based webphone, softphone and IVR systems. Dial/receive phone, mobile and audio/video based voip calls. 5. Supports multiple high and low band voice codecs. this app is developed using VaxVoIP SIP SDK. Voice Changer-letting you sound like a robot, a chipmunk, a drunk grandpa, a teen boy or someone who just inhaled helium. 2. Receive incoming calls when application is in the background. 11. Find an ITSP on the internet, get SIP account from that ITSP and use it with this app. 1.