VI Garden app not working? crashes or has problems?

VI Garden Status

Last Updated on 2015-04-02 by Venture Interactive

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Common VI Garden Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VI Garden app on iOS and Android devices. Solve all VI Garden app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VI Garden iPhone Issues and Solutions

VI Garden iOS app crashes, not working, errors
VI Garden iOS app network issues
VI Garden on iOS has black/white screen

VI Garden Android App Issues and Solutions

VI Garden has errors/crashing/not working
VI Garden server network connectivity issues
VI Garden has black screen

VI Garden iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VI Garden app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VI Garden app crashes or not working on Iphone (iOS):

Close and restart the VI Garden app on iPhone
Update VI Garden app to the Latest Version for iOS
Uninstall and reinstall VI Garden iPhone app
Update your iPhone to the latest iOS version

Fix VI Garden on iPhone unable to connect to server/internet connection issues::

To resolve VI Garden network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VI Garden black/white screen (blank screen) on iPhone:

Follow the VI Garden iOS app troubleshooting guide Here →

VI Garden Android App Issues and Solutions

Fix VI Garden not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VI Garden app issues:

Force Stop the VI Garden App
1. On android, goto "Settings" » click VI Garden app. » click "Force Stop".

Update VI Garden to the latest version on PlayStore

Clear VI Garden App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VI Garden app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VI Garden.

Fix VI Garden unable to contact server/ VI Garden internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VI Garden » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VI Garden » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VI Garden on android.

Solve VI Garden black/white screens issue on Android:

Follow the VI Garden android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Venture Interactive, developers of VI Garden.