Contact Bite Support

by Gamepredator96

I don’t know if you guys over at Sodexo just flat out don’t care, or legitimately don’t know how to develop an app. What is the point of making an app designed for college students as a way of helping them order food easily, when it does not work, and instead just gives us more headaches. Out of the now 10 attempts of me trying to order food on campus, it’s only worked once! I constantly get the message that my “payment could not be processed, try again later.” Ok, I try again later and get the same message. It’s an endless cycle. How about you, Sodexo, give a care about your product? Or at least stop hiding behind the lie of “trying to help college students” and instead own up to the fact that you made a horrendously broken app.

by LinRose27

I ordered a cup of coffee from my uni’s coffee shop and the “ASAP” ended up being an hour and a half after I ordered—something it doesn’t tell you until the very end. I still ordered hoping the cafe would just give it to me immediately and they refused. I then tried to cancel the order and there was no option to do so! If I wanted to wait an hour and a half for coffee, I wouldn’t have bothered to order. I deleted the app and didn’t bother with the order. Thankfully, I hadn’t paid yet. Waste of time and resources. Get an option to cancel orders. Busy college students and employees don’t always have that kind of time to waste waiting for food. Next time, I’ll just drive to my local coffee shop instead.

by Kyle Ramirez

The only reason I downloaded this app is because I had to, and I assume because my school was reaching for an option during COVID and this app capitalizes off it. It needs a lot of UX work. So many times you are forced to totally back up off the flow in order to add something. Orders have a tendency to just “not come in.” This app screams shoddy production work by money-hungry persons trying to get something out as quickly as possible to bank off COVID. It’s gross. Either get in the game or get out of it.