Contact Lennys Rewards Support
Company Name: Lenny's Franchise Systems, LLC
About: Fresh app, same delicious subs.
The all-new Lenny’s Subs app makes it easier
to get the food you love, exactly how you like it.
Lennys Rewards Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lenny's Franchise Systems, LLC
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lennys Rewards Website
Privacy Policy: https://www.lennys.com/privacy/
Developer: Lenny's Holdings, LLC
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3 Most reported problems 😔💔
Wow
by Palugi
Order a meal on the 26th through mobile app and was charged twice. I didn’t notice till I looked at account that day. I tried going back to same lennys to get refund for extra charge and manager declined saying there’s nothing he can do. So I email lennys and they respond y saying this is a known problem and charged will be dropped overnight and asking me to send receipt and proof I was charged twice. I sent all info to Lennys and have yet to hear an response. And charged didn’t come off that night either. I love lennys but I hate giving money away. I’ve tried contacting again to get the status of situation but have yet to get a response after their initial response. If I don’t receive my refund, I won’t be ordering anything from them any more.
Pretty decent
by JohnH901
I’ve been using the app almost weekly this summer as there is a restaurant right on the corner near my building downtown. I had no trouble moving over my points and I like how easily I can reorder my “usual” sandwich. Only complaint is I can’t seem to delete Favorites. Once I put “The Usual” into my Favorites it seemed to be there for good.
Also if the price point changes, your favorite order becomes invalid and no longer available. You can’t look up what you used to order or how you customized it so it’s hard to recreate the favorite. And even after a favorite is no longer available you still can’t delete it. What can I do other than create a new login and start all over?
Latest up date from March still doesn’t fix the Favorites issue.
If any price change occurs, your previous orders are all invalid and can’t be used to reorder. The same thing happens with all your favorites. So you can’t delete your favorites or order them. The feature is useless.
Why the heck....?
by Latino-TN
They had a great system. Give the person your phone number and get the credit for a free sub. Period.
WTH would anyone want to download a crappy app. along with the other million apps that other food places want you to download.
.As if I have space on my phone for all this sh** and another Big Brother learning my eating habits.I thought you guys thrived on being different. CU Lennys. You went from simple to stupid. You’re food is great, but now that you’ve complicated the points process, I’m going elsewhere.
Signed: your ex-#1 customer.
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