ELBE app not working? crashes or has problems?

ELBE Status

Last Updated on 2023-02-06 by ECE Projektmanagement G.m.b.H. & Co. KG

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Common ELBE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ELBE app on iOS and Android devices. Solve all ELBE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ELBE iPhone Issues and Solutions

ELBE iOS app crashes, not working, errors
ELBE iOS app network issues
ELBE on iOS has black/white screen

ELBE Android App Issues and Solutions

ELBE has errors/crashing/not working
ELBE server network connectivity issues
ELBE has black screen

ELBE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ELBE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ELBE app crashes or not working on Iphone (iOS):

Close and restart the ELBE app on iPhone
Update ELBE app to the Latest Version for iOS
Uninstall and reinstall ELBE iPhone app
Update your iPhone to the latest iOS version

Fix ELBE on iPhone unable to connect to server/internet connection issues::

To resolve ELBE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ELBE black/white screen (blank screen) on iPhone:

Follow the ELBE iOS app troubleshooting guide Here →

ELBE Android App Issues and Solutions

Fix ELBE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ELBE app issues:

Force Stop the ELBE App
1. On android, goto "Settings" » click ELBE app. » click "Force Stop".

Update ELBE to the latest version on PlayStore

Clear ELBE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ELBE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ELBE.

Fix ELBE unable to contact server/ ELBE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ELBE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ELBE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ELBE on android.

Solve ELBE black/white screens issue on Android:

Follow the ELBE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ECE Projektmanagement G.m.b.H. & Co. KG, developers of ELBE.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ELBE Website

Privacy Policy: https://www.eez.de/datenschutz/

Developer: ECE Group Services GmbH & Co. KG

About this app

• Wie in einem "Digitalen Schaufenster" sehen Sie die angesagten Trends, Mode-Highlights und Angebote aus dem this app-Einkaufszentrum – wo und wann immer Sie wollen! • Der interaktive Centerplan hilft Ihnen beim Finden der Shops und Gastrobetriebe im Center und zeigt Ihnen auch gleich alle Öffnungszeiten und Kontaktdaten auf einen Klick. • Verpassen Sie nichts! Wem das nicht reicht, der kann sich die Termine kommender Events direkt in seinen Kalender synchronisieren. • Mit Hilfe des Routenplaners finden Sie auf dem schnellsten Weg zu uns. Laden Sie sich die this app App gleich runter und genießen Sie Ihr neues Shopping-Erlebnis. Durch Aktivierung der Push-Funktionalität sind Sie immer up-to-date. Wir freuen uns auf Ihren Besuch im this app-Einkaufszentrum! Haben Sie Lob, Kritik oder Anmerkungen? Wir freuen uns über Ihr Feedback.