Contact Messenger

Listed below are our top recommendations on how to get in contact with Messenger. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Messenger. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Facebook, Inc.

Social Support and Contacts

Useful Links:

• 
  By smarchetti

  1

  New update looks really bad

  Most of the people I’ve seen have just been complaining so I’m going to try and make this review at least a little helpful. This new update has so much wasted space. Just yesterday the formatting was pretty much perfect from a design standpoint, but now there is so much unused white space at the top of the screen. Even just the word “Chats” takes up so much unnecessary space which previously encompassed everything that wasn’t actual chats (like stories and your profile info. The previous design was perfectly fine and there was no need to change it, and changing your design completely won’t make a significant number of people suddenly decide to download the app. If nothing else, give everyone the option to go back to the previous version. As a lover of web design, I know white space can be useful, but it can be extremely harmful if there is too much unused space, and that is exactly what happened. You messed up with this one, but there’s still an opportunity to fix it, or at least canter to those who know this is bad design.








By unicornnnk
1
Latest update problem
I’ve just updated the apps in few minutes ago and I thought they’re going to improve the apps but no. Whenever a notification pops out and I clicked it to reply on the apps, it just forced to close. I can’t even click on the messenger icon on the right top of Facebook because it’ll force to close the apps. I like to use messenger because I don’t have to backup my messages as it’ll be stored online and even when my phone is charging, I can still chat with my friend by using laptop. However, I can’t type really fast and it’ll lag and I have to double check and correct my message sometimes. And, I hope that this apps can add a search history function in mobile phone version, because sometimes I want to check the first message that I chat with my friend and I couldn’t do this as I have to manually scroll back to the message which texted in few years ago. Imagine how long should I scroll back while me and my friend texting to each other almost everyday from day to night.


• 
  By grandmas home

  1

  Disable messenger so we don’t have to use it with Facebook

  I got phished using this and went through hell to make sure everything in my life was safe. It should be an option to have messenger or to keep messages on your Facebook!!!!!!!! You are forcing ppl to use this app when anyone from anywhere can send you something and can hack right into your Facebook account get your information and use it to their benefit, Putting all of your friends at risk for going through the same thing. I have emailed you, went to the security only to be told we are working on it. Don’t lie. You are not ‘ working on it’ you have no desire to ‘ work on it’. These phished got my phone number, email, etc. now they’ve moved onto my friends. There is nothing safe with this app. You could have a separate password, or a number of other things to secure an account that is built on ruining your life of the ppl who get into your Facebook account and can use it against you. MAKE IT AN OPTION, NOT A ‘ YOU HAVETo HAVe THIS TO Communicate with YOUR FRIENDS!!!!!!

1. Pulling issues faced by users like you is a good way to draw attention of Messenger to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Messenger customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Messenger.