Messenger Reviews

I have friends that talk through videos when I’m not available, instead of audio only or typing. And I will get 10-20+ videos at a time from one person. Please upgrade Messenger to make videos 3 minutes max, instead of 20 seconds. It would make things so much better. I know I’m just one person. But maybe look at your data to see how many people use the video message function and if they are sending multiple at a time as well. Please and thank you. Edit. Also, maybe add a highlight to videos already viewed by me on my side. If I start watching them and that friend texts or sends a new video, the entire conversation jumps to the bottom and I lose my place. And trying to figure out where I left off in 20+ 20 second videos is a hassle; 40+ today(all at once). Like a yellow outline around the seen videos and blue around the ones I haven’t viewed yet. Something like that, that’s colorblind friendly lol. No purples and blues or greens and reds together, cuz they will blend and I and others like me wont be able to tell which is which 😂. Thank you

Why did you have to update this app, remove cool feature like popping emojis in chat, add a really cool feature imo: the ability to spam emojis in chat, and then remove the spamming again? Why are you adding features to then later remove them and why did you remove old features? Please bring back the ability to check if someone has seen your message without having to enter in the chat and #bringbackoldmessenger ;(

Update: Now, after a few more updates, it got a lot worse. If I try to send more than 10 pictures at a time, it doesn’t work. Like it straight up doesn’t send the pictures. If I want to look at pictures within a chat, they don’t load unless I wait for like an hour.
You still can’t fast forward within a voice recording and to select a different album than just “recents” when sending photos and videos is a pain and it’s better to do it off of the gallery app.
Also none of these problems are because my phone is slow or because of bad internet, I have an iPhone X with 100mb/s down/up wi-fi.

Politicized and only supports their own benefits by stealing our info for free and selling it for millions.
They restrict you for speaking what you believe and force you to see what you don’t believe and what you’re not interested in.
Their what’s so called community guidelines are generic, and kindergarten level. You won’t be able to say a swear word even in a closed group as a fricking joke. So be formal cuz that’s what the alien wants you to be. If you wanna restrict specific people from accessing certain content, why don’t you add a pop-up consent for 18+ content, sensitive imagery/ text, etc?
Last but not least, the most recent ban for Palestine supporters and the obvious support to the Zionist occupation is just so full of it!
We know that the alien is a huge supporter of these oppressors but these are own personal accounts and you make money from our use of it, you don’t get to dictate to us what we should say or believe! I really hate that many things are now attached to Messenger but sooner or later, with the technological growth, there will be a better and more convenient fair options!

UPDATE: Found out through digging online that an app called “Lockdown” was blocking me from being able to log in. Turned it off for a moment and it let me log in. Leaving this here in case someone is having the same issue.

Messenger worked well for the several years that I’ve had it and used it. A few weeks ago I got a flood of notifications for one message my friend sent, so I deleted and reinstalled Messenger to try again. Now it won’t even let me log in and has an error message that pops up. I saw several other people had this issue, so I thought it would be fixed fairly quickly. I used the web version to access this app… well now they’re phasing that out and it’s no longer possible to look at this app without Messenger … that I can’t log into.

I honestly can’t understand how they allow so many bugs and glitches in Messenger to go on and on forever. For starters, if you accidentally add a theme and emoji to a group chat, everyone gets notified. But then you can’t remove themes. You can only CHANGE to another theme. Who programmed Messenger? Seriously? Why can’t you remove themes completely? Please explain the reasoning. And hyperlink previews often don’t work. Sometimes they do. But not always, and it seems to be tied to themes. Group chats with themes tend to have this bug. And when you UNSEND a message, they feel the need to alert everyone about it. Why?? So annoying. Sometimes you message the wrong person/group. It happens. It should allow a clean unsend like Instagram messanger. With no trace or alerts. Facebook needs to sit down with Instagram and WhatsApp and go over the BEST and WORST features of each app and make ONE that works across ALL platforms. For example, allow LIKES in WhatsApp. Allow unsend without alerting everyone. Allow hyperlink previews. Alow GIFS to play (Gifs do not play in Instagram, but they do in WhatsApp & FB). This is a typical problem in the modern era. No broad level quality control. It’s whack-a-mole programming and new platform aquisition by everyone.

And the unbelievable ad targeting you get due to bots constantly reading your messages. Wow. No privacy whatsoever.

We need a change.

Otherwise, Messenger works nicely.

Honestly a lot of the features being removed I get. Especially with Messenger being rebuilt from the ground up.

Within the last day or so going into any conversation *instead of just one from a recent bug report* I will be kicked out back to the conversation selection screen with the animation like I swiped to go back there myself but I didn’t. And even if I’m in the middle of typing it can happen to. On top of whatever was being typed being gone when *trying* to go back to the conversation. Also when it force backs you out some reason all the conversations flash out of existence for a few seconds. I was going to say maybe it was just my phone. I restarted my phone and uninstalled and reinstalled and even cleared app data to no avail. But it also happens on my IPhone SE which is on the latest 13.4.1 update like my 11 Pro max right now. So I pretty much can’t reliably use this app now on any of my phones and have to go to a laptop. I’m also very confused as to the fact this just started happening today. And not the day of the update 🤔

Messenger is very intrusive! There is no way to disable the constant phone calls you guys allow anyone on your friends list to send. I went online to find a way to disable the phone calls coming directly from Messanger and found out you can only disable if you deny access to camera, microphone and phone. This makes no logical sense. In real life people need your permission to call you. You actually have to give someone your number to call you. There are a lot of weirdos using Messenger. There are many scam artists using Messenger. Nobody should be receiving calls through Messenger all day and night. Why isn’t there an option to disable the phone calls?! It makes you want to uninstall this entire app because it’s too intrusive. I have done everything I can do and yet these people keep calling my phone through Messenger. It’s irritating and shouldn’t be allowed as it’s harassing when someone doesn’t desire people to keep calling them. Fix this expeditiously please and thank you. It’s too much

Did the developers just give up on Messenger for iPad or something? I see that the latest update was two weeks ago, and usually Facebook likes to update all of their apps every two days 🤨

While Messenger *is* functional, it lacks some of the updated features that are all available on the iPhone app and mostly available via the direct website — such as FB avatars stickers and the like (i do appreciate the extra choices for emoji reacts, tho’; i just wish there were more heart options with that). My iPad is on the latest OS (iPadOS 14) and is an iPad Air 2...this latest update of Facebook this app is an incomplete version of the latest update for its version on iPhone 😐 would be nice to access ALL of the latest features on Messenger for iPad, since there’s more space on my iPad than on on my iPhone to support it. Hopefully, y’all will come back with a new update of ALL the latest features soon...

They have changed a few things on this latest update and it feels like a step backwards in my opinion. First off... when my friends and I share location you can no longer see the their location without having to click on the map, then zooming in a lot farther than you ever should have to. And most of the time that location is not even correct. Secondly you can no longer see if the other person has seen your message without opening conversation (which was very useful). Also the new emojis for reacting to pictures are not good and they need to be changed back to the ones prior to the update. In the previous version you could click on stickers that were sent to you and the pack that it came from would show up and you could use them if you wanted to... now you can still click on them but all it does is show you the pack and you cannot use them. You have to go back to stickers and find that pack to use them. This new update is not at all user friendly and Facebook needs to go back to previous version.

I am becoming more and more disappointed with this app, not only did you do away with the sticker blow ups, you also did away with the icons on the the picture edit. I used to be able to use the kiss lips to kiss my wife and my daughter goodnight as we a far apart and I like for them to know I am kissing goodnight, yes corny I know but it is something we found that helps us. But now in order for me to even do that once I have to use the text and use only one and it takes time to do that so all I can get is one because she is wanting to sleep.
Also the lack in the chat itself has got slower and slower.
Not to mention the video chat is really bad. And can not hold a connection.
It seems that all you are doing is trying to cater to the adware and businesses and not to the actual people that really use it to stay in touch with there loved ones.
Bring back the features please and stop with all the adware and sponsors. I am sure most are like me if they want to find a product then they go to the website itself. I don’t need to use you for that.

Very very disappointed Facebook and this app

August 12, 2020
Once again when you are going good you start to tinker with Messenger and screw things up,
You have got it now to where it slow again and not respond.
Just a month ago it was actually work fairly good but not now.
Please address the lack time and loading issues.
Thank you..

I use this app all the time, daily, multiple times a day, never really had problems with it that I’d noticed. when I went to sleep last night everything was fine... when I woke up this morning and clicked on my messages through the facebook app, it took me to the this app log in screen. weird. I didnt log out. so it asked me if I wanted to ‘continue as _________(my name)” I clicked on it and it said “we could not log you in at this time” took me to a login screen to put in my email and password, did that, and got the same message.. “we could not log you in, please try again later.” well I need Messenger to work. the way it is supposed to. this is installed on my iPad no part of Messenger will work. I have tried uninstalling, turning my device off and on, with it installed and without it. nothing will work. I want to continue to talk to my friends during this quarantine time and you just cut off my way of communicating with people... please fix immediately

I have never been more disappointed. I am a big Facebook Marketplace person and sell things all the time but I have had ONE CONSISTENT UNRESOLVED PROBLEM. this app will NOT send me notifications when someone messages me through marketplace! If a friend messages me it comes through just fine but if it comes through marketplace there is no notification whatsoever. I have done my own trouble shooting, being a very tech literate person, and have tried multiple devices including my new iPhone Xs. I have checked settings, redownloaded Messenger , reset my phone, AND REPORTED the PROBLEM to Facebook 3-4 times now with NO RESPONSE whatsoever. I have missed important messages and sales because of this. I have done my own research to find that others ARE HAVING THE SAME PROBLEM with also no response from facebook. I’m a patient person and don’t like leaving bad reviews but I have been dealing with this problem for a LONG time now. At least other places respond to you problems even if they can’t fix them. I am severely disappointed Facebook.

For the past month, I haven’t been able to log into my account on this app. I’ve reported the problem twice through Facebook with no feedback. When I try to login, it says, “Unable to login. Please try again later.” I’ve tried using “Forgot Password,” but it glitches and won’t let me continue. I have tried every login and password combination I have had in the past as well as what the current login should be and can’t get in! When I use Facebook through my Chromebook I can view messages that way, but it’s very inconvenient since my laptop is outdated and barely functions. Nothing looks suspicious, so I don’t believe my account has been compromised. I also can’t view messages through a mobile browser as it just directs me back to the login screen for Messenger .

I need to be able to get in through my phone, but no word back from the Facebook team. I’ve updated regularly, and checked the FAQs which don’t provide any useful info. I hope the Facebook team will look into this, otherwise I’ll have to drop this app, which I really don’t want to do.

What a dumpster fire of an app. I’ve always had problems with this app, but they’ve often been minor and have sometimes been resolved. It’s ridiculous how long it took to get more (but still not all) emojis available as emoji buttons for chats, but they eventually added this inconsequential feature. It would be nice if they expanded the color/theme options, but I can live without that.

Recently, though, things have just gotten worse. The removal of polls in group chats is ridiculous. There’s no reason for such a feature to be taken away. Facebook has been “working to add them back” for months now. Additionally, my main issue with Messenger is that I’m now completely unable to make new group messages. This has happened once before, and I had to delete and reinstall Messenger to fix the problem. I should never have to do that, but at least it worked. The problem has resurfaced now, though, and even deleting and reinstalling hasn’t solved the problem. I guess Messenger is just permanently broken for me? Good on you, Facebook.

What a waste.

Right now I am currently not thrilled with the this app application I use in order to be able to communicate with family and friends due to the fact that I have family all over the entire world and friends as well. The same day that I sent messages out to several my friends and they replied back to me was when I noticed that there was an issue. I tried to send a message back to my friends and family and I could not do so. I got this little red circle on the right side of the message that says couldn’t send. Then I also was able to figure out I was not receiving messages anymore however I could make and receive video calls. Currently at this moment I am able to receive messages but I am still unable to send written messages or emoji‘s and I cannot do a verbal message either. Facebook has been notified two times and I’m still not getting anything done regarding my issue. Dear Facebook I hope you see my comment and get on the ball and do something to fix my account. Have a good day.

I no longer receive this app alerts or messages from FB marketplace replies; that used to automatically go to the this app chat for privacy, vs through FB. There have been no settings changes, as all my apps are automatically updated however I have gone into all relevant Apps, made sure all is as should be. Nothing had been altered.
A reply now shows up in my emails, naming the person replying that I’m supposed to be in conversation with via Marketplace. It takes me to “open in this app”, then “Would you like to open in this app”, then to the this app App Store, which then when opened, takes me back into this app that again shows no Marketplace message. A total futile cycle.
All messages through my contacts are fine, and as I’ve said, all my this app settings are in tact, as I went through everything in detail. There are no issues at all with FB or my emails.
I have no idea what has changed, but it is very frustrating, as I use FB Marketplace frequently.
Whether I’m the seller or the buyer, it is not a good reflection on me.

Just the fact that you force me to download a separate app, in order to message people on Facebook, is ridiculous. There is no reason for you to have taken away our ability to message people in the regular Facebook app. This is just a pathetic ploy to gain more downloads of Facebook branded apps, and make your numbers look better. But to add to it, Messenger hardly works half the time. Messages always "send" but rarely "deliver". What is even the point in having it be two steps. No other message app has send and deliver as two separate functions. It should be sent and delivered at the same time. Tell me how instant messaging worked fine in the 90's, but you can't get it to work now. And what exactly are you "updating" every week. Constantly getting updates yet nothing ever seems to be actually fixed.

*new complaint*

STOP ASKING FOR MY PHONE NUMBER!!!! Every time I sign in, it asks for my phone number. I’ve put it in at least 25 times, and it still just keeps asking for it. This has to STOP!

Most of the people I’ve seen have just been complaining so I’m going to try and make this review at least a little helpful. This new update has so much wasted space. Just yesterday the formatting was pretty much perfect from a design standpoint, but now there is so much unused white space at the top of the screen. Even just the word “Chats” takes up so much unnecessary space which previously encompassed everything that wasn’t actual chats (like stories and your profile info. The previous design was perfectly fine and there was no need to change it, and changing your design completely won’t make a significant number of people suddenly decide to download Messenger . If nothing else, give everyone the option to go back to the previous version.
As a lover of web design, I know white space can be useful, but it can be extremely harmful if there is too much unused space, and that is exactly what happened. You messed up with this one, but there’s still an opportunity to fix it, or at least canter to those who know this is bad design.

Facebooks this app app is a pointless application—everyone already has free text messaging and pays for cell phone service, so why create a new application (for things like virtual yard sale) and ask for permissions to text and call? I find it absolutely absurd that I have to download an app to view messages from a web based platform. (No I DO NOT have the FB app, thank you.). Not only that but the two rarely communicate efficiently. After you check messages in Messenger , FB profile will still show a messages notification. On top of that every time you use it asks for notifications to be turned on (why? When FB should be notifying you?) and asking for permission for microphone and camera. Messenger drains battery power when you do have notifications turned on especially in group chats—pinging every time there is a new comment. I’m not sure what a good use for Messenger is—it should be reintegrated back into Facebook and allow users to check messages from the web based platform.

I’m not trying to write a bad review or anything but... Can y’all update Messenger by telling us our emails in the settings. Because had an this app account and then I had forgot the password word. Then, I had to make a new one but I couldn’t use my regular phone email so I had to come up with another one because it was an account (my old account) that was already use. But now I had my Phone number changed and now I can’t log into my account. Because my account is not set up on this phone number but on my old one. SO CAN Y’ALL ALSO let us have an option to change our phone number on there ??? And I don’t have Facebook account I only have an this app so I can’t log in with the Facebook login. Thank you for reading. 🙏🏾 || MINUTES LATER: just found out u can’t have this app with an Facebook account so bye this app had a good time with u but bye.

There needs to be a better notification when someone you’re not friends with messages you. Message requests are banished to an unintuitive corner of the screen where they are too easily overlooked. This is a huge problem for networking and connecting with members of your groups.
Lately when I’ve been opening conversation threads on Messenger , I find the text from the last message I sent duplicated in the composition bubble. The message was sent, but Messenger copied and kept the text. Just annoying.
When communicating with marketplace buyers, the thread is always labeled with my name first and then the product. This is really confusing, especially when I’ve responded to more than one listing. I open Messenger and it’s just lines of my name. Makes it hard to distinguish between conversations. Please alter it so that I can see the name of the person I’m talking to- or no name at all, just the item description.
Otherwise, rare glitches and good phone quality. I use Messenger constantly and it is very reliable, kept up to date, and is worth having.

In general terms I am content with this app. I mainly use it to have individual contact with someone and where I can leave personal information, like phone number, address, and the like. I realize I could use email for that, but it requires leaving Messenger and going into another part of the computer. (I am not a techy, so I don’t know the right words for things, but I hope you get it.).

The one thing I lack on a daily basis, or wish I had the option to do, is get on this app without the whole world seeing I am on at that moment. As soon as I open this app I get messages and while I am grateful for the friends, I would really like to just have time to read my messages and respond without being seen until I am ready. This would be a HUGE IMPROVEMENT on this site! Thanks for taking this under advisement. I’m sure there are others that feel the same way!

The messaging with FB friends is pretty good. I like that you can customize individual chats and I enjoy the sound effects in Messenger . It’s a really good way to stay in touch with far away friends & family. I don’t always get notifications when I receive a new message though.
I’m not a fan of the call/video chat feature. Calls are often dropped, the sound/call quality is awful. Video chat is really choppy. A lot of the video calls are spent “connecting” so all you see is a black screen , but at least you can still talk to the other person while this is going on.

Messenger isn’t too bad , it works better than the Facebook app itself in my opinion. It’s a good way to stay connected and talking to old friends. I recommend using it if you got Facebook.

Although I have connected with some amazing people through Messenger and love the fact that I can connect with people all over the world Messenger is not a dating app and people need to be respectful of that. I’m not on this app to hook up with people and receive numerous messages and random calls from people during all times of the day and night. I do understand I can shut my phone off or use my sleep setting on my phone but have had a parent experiencing some health issues and don’t want to shut my phone down as I may need to take a call or message at anytime. The other thing I don’t like is that people know the second I connect to Facebook or this app and become active on the sight. Sometimes I just jump on to check something out for business purposes and get bombarded with messages. It would be nice to have the ability to get online without the world knowing I’m there.

Compared to previous versions of Messenger this is by far the best one but personally I think it would definitely be much better if a few things were changed on it. Even just the smallest changes could make it way better. Simplicity is key always. With this being said I think by making the main this app screen less complex and having it to where you can go in Messenger and out quicker could have a great affect on everything including the ratings. Meaning having the this app App uncomplicated and more straight forward I know I would personally be happier with it and use it daily and as well as a good amount of individuals I know. For example if someone could get on message a friend & respond right back; almost compared to AIM or slightly like iMessage. It would change the game completely and have a higher rating guaranteed. Only asking to take it into consideration. :)

I don't normally leave reviews, but i feel that i have to in this case.

I don't really have any problems with this app itself, being what it is; however, there are a few things that I need to gripe about: 1) foremost is the fact that it is a whole separate app from Facebook. You have to have both in almost every single case. I remember that you used to be able to utilize the this app function in the Facebook app without the need for the second application.

2) the most annoying thing about the this app app is the "friendversary." It's just an attempt to make Messenger seem relevant. I have pretty much every function of the this app app turned off aside from Notifications because I have a couple of people that only send things through this app. I seriously wish that the stupid "friendversary" crap could be turned off as it goes off randomly and the sound is quite loud and distracting.

I recently updated my this app and it’s weird because I have two Facebook accounts and I can only see the update on one account when I switch to the other account I can’t see the update, it’s in the older version.
I don’t know if it makes a difference but the one account that does have the update is also open on another device I use (iphone6s) and it shows it’s updated
and the one that isn’t updated I only have it in this iPhone XS device. I already reset all settings, deleted Facebook and this app Installed then back logged out of accounts and just finished Factory Data Reset. Nothing works I’m not sure what’s going on. It bother me because on the newer update seems to be more simple and basic than the older version. Same goes with instagram both accounts issue. I don’t auto update my apps on my iPhone XS but iPhone 6s I do . I’m not sure if that would be the issue however i still complete the updates ... hopefully I get answers from this.

I’ve just updated the apps in few minutes ago and I thought they’re going to improve the apps but no. Whenever a notification pops out and I clicked it to reply on the apps, it just forced to close. I can’t even click on the this app icon on the right top of Facebook because it’ll force to close the apps. I like to use this app because I don’t have to backup my messages as it’ll be stored online and even when my phone is charging, I can still chat with my friend by using laptop. However, I can’t type really fast and it’ll lag and I have to double check and correct my message sometimes. And, I hope that this apps can add a search history function in mobile phone version, because sometimes I want to check the first message that I chat with my friend and I couldn’t do this as I have to manually scroll back to the message which texted in few years ago. Imagine how long should I scroll back while me and my friend texting to each other almost everyday from day to night.

Always been a big loyal fan of Facebook’s this app app and to this day it is still my go-to method of communication versus texting with my personal cell number. However, after the iOS 11.0.3 update this app has a huge lag when it comes to sending pictures, and even messages at all for that matter. I thought it was the pictures themselves or the WiFi connection but it happens with any picture or video I try to send, no matter what size, and no matter the WiFi signal strength or network I’m connected to. At times Messenger will even crash right when opening it for the first time on any given day, no matter how often I clear background apps and history and data on my iTouch. Don’t know if it’s Apple’s or Facebook’s issue but the compatibility and functionality should be pristine and on point, considering how much we pay for our devices and how often software is updated.

I got phished using this and went through hell to make sure everything in my life was safe. It should be an option to have this app or to keep messages on your Facebook!!!!!!!! You are forcing ppl to use Messenger when anyone from anywhere can send you something and can hack right into your Facebook account get your information and use it to their benefit, Putting all of your friends at risk for going through the same thing. I have emailed you, went to the security only to be told we are working on it. Don’t lie. You are not ‘ working on it’ you have no desire to ‘ work on it’. These phished got my phone number, email, etc. now they’ve moved onto my friends. There is nothing safe with Messenger. You could have a separate password, or a number of other things to secure an account that is built on ruining your life of the ppl who get into your Facebook account and can use it against you. MAKE IT AN OPTION, NOT A ‘ YOU HAVETo HAVe THIS TO Communicate with YOUR FRIENDS!!!!!!

Facebook this app is seriously lacking behind with simple and small functions that can make it great.
Facebook has friends that we do not want to share our phone numbers with to be able to communicate on other great and easy to converse instant messaging apps.
One of those function is to be able to reply directly to a particular message.
So difficult to handle conversation on Facebook as it doesn’t allow for different topics to be discussed concurrently just with a reply functionality.
Most times when you go back to an old discussion during a new one the whole thing becomes confusing and then takes longer to type and clarify things with who you are chatting with.
I can have a discussion in 3 mins on other apps and that same conversation would take me 10 mins on Facebook this app.
This is because you talk about one topic finish it up properly and start the next one again.
When you can talk about both same time just directly replying to the exact thing you getting back at.
Please fix this because it’s getting boring chatting on Facebook this app.
If you can smile to a message thumb up and other things why can’t we reply?
Thank you.

I have had no problem with this app, until recently.
Recently (the past few weeks) every time I log onto this app I get a banner above my messages saying I have 100+ new message requests. I click on it. Go in. Nothing. No message requests. I hit edit. Delete all. 3 minutes later I go on and it says I have 100+ new message requests. This is getting entirely annoying and I would really like something to be done about this. I don’t know if anyone else is having this problem or if it’s a bug. If it could be addressed or I could be told where I could turn off being able to receive messages from people who aren’t my friend that would be great. I’ve also been linked into group messages with people I don’t know by someone I don’t know to be tried to be sold something. (Probably a phishing link to be honest.) I really don’t understand why it’s even an option to be messages by people you don’t know but that’s a separate issue. Please fix this problem as honestly it’s a nuisance.

However, it's super irritating with this current version, that I can't play this app games with people without it looking like I have an unread message from each individual because either them or I have made a move in the game. App badges would be enough for me, within the application. Separate the games notifications from the messenge notifications please! Badges on the game tab and that's it would be super nice. If I want to play games I'll go over there. But I'm actually losing messages in all these integrated game notifications...

Also still having an issue with this app not allowing me to continue typing a message when the phone is rotated. The whole app freezes and I am forced to close or send a half typed message. Many times this happens and it was not intentional at all. A fix would be fantastic. Currently functioning off iOS 11.2.1 on the 7plus.