Messenger Reviews

Messenger Reviews

Published by on 2022-04-12

Be together whenever, with our free* all-in-one communication app, complete with
unlimited text, voice, video calling and group video chat features. CROSS-APP
MESSAGING AND CALLING Connect with your Instagram friends right from Messenger.
Simply search for them by name or username to me...


Software Approval Ratings

Disapprove
85.1%

Neutral
50.1%

Approve
14.9%

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Messenger Reviews: 20 Reviews

By

Video length is too short

I have friends that talk through videos when I’m not available, instead of audio only or typing. And I will get 10-20+ videos at a time from one person. Please upgrade the app to make videos 3 minutes max, instead of 20 seconds. It would make things so much better. I know I’m just one person. But maybe look at your data to see how many people use the video message function and if they are sending multiple at a time as well. Please and thank you. Edit. Also, maybe add a highlight to videos already viewed by me on my side. If I start watching them and that friend texts or sends a new video, the entire conversation jumps to the bottom and I lose my place. And trying to figure out where I left off in 20+ 20 second videos is a hassle; 40+ today(all at once). Like a yellow outline around the seen videos and blue around the ones I haven’t viewed yet. Something like that, that’s colorblind friendly lol. No purples and blues or greens and reds together, cuz they will blend and I and others like me wont be able to tell which is which 😂. Thank you


By

Why update it to make it worse?

Why did you have to update messenger, remove cool feature like popping emojis in chat, add a really cool feature imo: the ability to spam emojis in chat, and then remove the spamming again? Why are you adding features to then later remove them and why did you remove old features? Please bring back the ability to check if someone has seen your message without having to enter in the chat and #bringbackoldmessenger ;( Update: Now, after a few more updates, it got a lot worse. If I try to send more than 10 pictures at a time, it doesn’t work. Like it straight up doesn’t send the pictures. If I want to look at pictures within a chat, they don’t load unless I wait for like an hour. You still can’t fast forward within a voice recording and to select a different album than just “recents” when sending photos and videos is a pain and it’s better to do it off of the gallery app. Also none of these problems are because my phone is slow or because of bad internet, I have an iPhone X with 100mb/s down/up wi-fi.


By

Absolute garbage

Politicized and only supports their own benefits by stealing our info for free and selling it for millions. They restrict you for speaking what you believe and force you to see what you don’t believe and what you’re not interested in. Their what’s so called community guidelines are generic, and kindergarten level. You won’t be able to say a swear word even in a closed group as a fricking joke. So be formal cuz that’s what the alien wants you to be. If you wanna restrict specific people from accessing certain content, why don’t you add a pop-up consent for 18+ content, sensitive imagery/ text, etc? Last but not least, the most recent ban for Palestine supporters and the obvious support to the Zionist occupation is just so full of it! We know that the alien is a huge supporter of these oppressors but these are own personal accounts and you make money from our use of it, you don’t get to dictate to us what we should say or believe! I really hate that many things are now attached to this app but sooner or later, with the technological growth, there will be a better and more convenient fair options!


By

Worked well until a few weeks ago…

UPDATE: Found out through digging online that an app called “Lockdown” was blocking me from being able to log in. Turned it off for a moment and it let me log in. Leaving this here in case someone is having the same issue. This app worked well for the several years that I’ve had it and used it. A few weeks ago I got a flood of notifications for one message my friend sent, so I deleted and reinstalled the app to try again. Now it won’t even let me log in and has an error message that pops up. I saw several other people had this issue, so I thought it would be fixed fairly quickly. I used the web version to access messenger… well now they’re phasing that out and it’s no longer possible to look at messenger without the app… that I can’t log into.


By

Facebook needs to redesign all of its messaging apps

I honestly can’t understand how they allow so many bugs and glitches in this app to go on and on forever. For starters, if you accidentally add a theme and emoji to a group chat, everyone gets notified. But then you can’t remove themes. You can only CHANGE to another theme. Who programmed this app? Seriously? Why can’t you remove themes completely? Please explain the reasoning. And hyperlink previews often don’t work. Sometimes they do. But not always, and it seems to be tied to themes. Group chats with themes tend to have this bug. And when you UNSEND a message, they feel the need to alert everyone about it. Why?? So annoying. Sometimes you message the wrong person/group. It happens. It should allow a clean unsend like Instagram messanger. With no trace or alerts. Facebook needs to sit down with Instagram and WhatsApp and go over the BEST and WORST features of each app and make ONE that works across ALL platforms. For example, allow LIKES in WhatsApp. Allow unsend without alerting everyone. Allow hyperlink previews. Alow GIFS to play (Gifs do not play in Instagram, but they do in WhatsApp & FB). This is a typical problem in the modern era. No broad level quality control. It’s whack-a-mole programming and new platform aquisition by everyone. And the unbelievable ad targeting you get due to bots constantly reading your messages. Wow. No privacy whatsoever. We need a change. Otherwise, the app works nicely.


By

Staple features removed and NOW breaking bugs

Honestly a lot of the features being removed I get. Especially with the app being rebuilt from the ground up. Within the last day or so going into any conversation *instead of just one from a recent bug report* I will be kicked out back to the conversation selection screen with the animation like I swiped to go back there myself but I didn’t. And even if I’m in the middle of typing it can happen to. On top of whatever was being typed being gone when *trying* to go back to the conversation. Also when it force backs you out some reason all the conversations flash out of existence for a few seconds. I was going to say maybe it was just my phone. I restarted my phone and uninstalled and reinstalled and even cleared app data to no avail. But it also happens on my IPhone SE which is on the latest 13.4.1 update like my 11 Pro max right now. So I pretty much can’t reliably use messenger now on any of my phones and have to go to a laptop. I’m also very confused as to the fact this just started happening today. And not the day of the update 🤔





By

Harassing Phone Calls Through Messanger App

This app is very intrusive! There is no way to disable the constant phone calls you guys allow anyone on your friends list to send. I went online to find a way to disable the phone calls coming directly from Messanger and found out you can only disable if you deny access to camera, microphone and phone. This makes no logical sense. In real life people need your permission to call you. You actually have to give someone your number to call you. There are a lot of weirdos using this app. There are many scam artists using this app. Nobody should be receiving calls through this app all day and night. Why isn’t there an option to disable the phone calls?! It makes you want to uninstall this entire app because it’s too intrusive. I have done everything I can do and yet these people keep calling my phone through this app. It’s irritating and shouldn’t be allowed as it’s harassing when someone doesn’t desire people to keep calling them. Fix this expeditiously please and thank you. It’s too much


By

Some of the latest features missing

Did the developers just give up on this app for iPad or something? I see that the latest update was two weeks ago, and usually Facebook likes to update all of their apps every two days 🤨 While the app *is* functional, it lacks some of the updated features that are all available on the iPhone app and mostly available via the direct website — such as FB avatars stickers and the like (i do appreciate the extra choices for emoji reacts, tho’; i just wish there were more heart options with that). My iPad is on the latest OS (iPadOS 14) and is an iPad Air 2...this latest update of Facebook Messenger is an incomplete version of the latest update for its version on iPhone 😐 would be nice to access ALL of the latest features on this app for iPad, since there’s more space on my iPad than on on my iPhone to support it. Hopefully, y’all will come back with a new update of ALL the latest features soon...


By

New update is total garbage

They have changed a few things on this latest update and it feels like a step backwards in my opinion. First off... when my friends and I share location you can no longer see the their location without having to click on the map, then zooming in a lot farther than you ever should have to. And most of the time that location is not even correct. Secondly you can no longer see if the other person has seen your message without opening conversation (which was very useful). Also the new emojis for reacting to pictures are not good and they need to be changed back to the ones prior to the update. In the previous version you could click on stickers that were sent to you and the pack that it came from would show up and you could use them if you wanted to... now you can still click on them but all it does is show you the pack and you cannot use them. You have to go back to stickers and find that pack to use them. This new update is not at all user friendly and Facebook needs to go back to previous version.


By

You missed it up again, way to go

I am becoming more and more disappointed with messenger, not only did you do away with the sticker blow ups, you also did away with the icons on the the picture edit. I used to be able to use the kiss lips to kiss my wife and my daughter goodnight as we a far apart and I like for them to know I am kissing goodnight, yes corny I know but it is something we found that helps us. But now in order for me to even do that once I have to use the text and use only one and it takes time to do that so all I can get is one because she is wanting to sleep. Also the lack in the chat itself has got slower and slower. Not to mention the video chat is really bad. And can not hold a connection. It seems that all you are doing is trying to cater to the adware and businesses and not to the actual people that really use it to stay in touch with there loved ones. Bring back the features please and stop with all the adware and sponsors. I am sure most are like me if they want to find a product then they go to the website itself. I don’t need to use you for that. Very very disappointed Facebook and Messenger August 12, 2020 Once again when you are going good you start to tinker with the app and screw things up, You have got it now to where it slow again and not respond. Just a month ago it was actually work fairly good but not now. Please address the lack time and loading issues. Thank you..


By

what happened???

I use messenger all the time, daily, multiple times a day, never really had problems with it that I’d noticed. when I went to sleep last night everything was fine... when I woke up this morning and clicked on my messages through the facebook app, it took me to the messenger log in screen. weird. I didnt log out. so it asked me if I wanted to ‘continue as _________(my name)” I clicked on it and it said “we could not log you in at this time” took me to a login screen to put in my email and password, did that, and got the same message.. “we could not log you in, please try again later.” well I need this app to work. the way it is supposed to. this is installed on my iPad no part of the app will work. I have tried uninstalling, turning my device off and on, with it installed and without it. nothing will work. I want to continue to talk to my friends during this quarantine time and you just cut off my way of communicating with people... please fix immediately


By

Worst Service I Have Ever Seen

I have never been more disappointed. I am a big Facebook Marketplace person and sell things all the time but I have had ONE CONSISTENT UNRESOLVED PROBLEM. Messenger will NOT send me notifications when someone messages me through marketplace! If a friend messages me it comes through just fine but if it comes through marketplace there is no notification whatsoever. I have done my own trouble shooting, being a very tech literate person, and have tried multiple devices including my new iPhone Xs. I have checked settings, redownloaded the app, reset my phone, AND REPORTED the PROBLEM to Facebook 3-4 times now with NO RESPONSE whatsoever. I have missed important messages and sales because of this. I have done my own research to find that others ARE HAVING THE SAME PROBLEM with also no response from facebook. I’m a patient person and don’t like leaving bad reviews but I have been dealing with this problem for a LONG time now. At least other places respond to you problems even if they can’t fix them. I am severely disappointed Facebook.


By

Can’t Login

For the past month, I haven’t been able to log into my account on Messenger. I’ve reported the problem twice through Facebook with no feedback. When I try to login, it says, “Unable to login. Please try again later.” I’ve tried using “Forgot Password,” but it glitches and won’t let me continue. I have tried every login and password combination I have had in the past as well as what the current login should be and can’t get in! When I use Facebook through my Chromebook I can view messages that way, but it’s very inconvenient since my laptop is outdated and barely functions. Nothing looks suspicious, so I don’t believe my account has been compromised. I also can’t view messages through a mobile browser as it just directs me back to the login screen for the app. I need to be able to get in through my phone, but no word back from the Facebook team. I’ve updated regularly, and checked the FAQs which don’t provide any useful info. I hope the Facebook team will look into this, otherwise I’ll have to drop Messenger, which I really don’t want to do.





By

This app is an absolute joke

What a dumpster fire of an app. I’ve always had problems with messenger, but they’ve often been minor and have sometimes been resolved. It’s ridiculous how long it took to get more (but still not all) emojis available as emoji buttons for chats, but they eventually added this inconsequential feature. It would be nice if they expanded the color/theme options, but I can live without that. Recently, though, things have just gotten worse. The removal of polls in group chats is ridiculous. There’s no reason for such a feature to be taken away. Facebook has been “working to add them back” for months now. Additionally, my main issue with the app is that I’m now completely unable to make new group messages. This has happened once before, and I had to delete and reinstall the app to fix the problem. I should never have to do that, but at least it worked. The problem has resurfaced now, though, and even deleting and reinstalling hasn’t solved the problem. I guess the app is just permanently broken for me? Good on you, Facebook. What a waste.


By

Bugs in the system

Right now I am currently not thrilled with the messenger application I use in order to be able to communicate with family and friends due to the fact that I have family all over the entire world and friends as well. The same day that I sent messages out to several my friends and they replied back to me was when I noticed that there was an issue. I tried to send a message back to my friends and family and I could not do so. I got this little red circle on the right side of the message that says couldn’t send. Then I also was able to figure out I was not receiving messages anymore however I could make and receive video calls. Currently at this moment I am able to receive messages but I am still unable to send written messages or emoji‘s and I cannot do a verbal message either. Facebook has been notified two times and I’m still not getting anything done regarding my issue. Dear Facebook I hope you see my comment and get on the ball and do something to fix my account. Have a good day.


By

What happened?

I no longer receive Messenger alerts or messages from FB marketplace replies; that used to automatically go to the Messenger chat for privacy, vs through FB. There have been no settings changes, as all my apps are automatically updated however I have gone into all relevant Apps, made sure all is as should be. Nothing had been altered. A reply now shows up in my emails, naming the person replying that I’m supposed to be in conversation with via Marketplace. It takes me to “open in Messenger”, then “Would you like to open in Messenger”, then to the Messenger App Store, which then when opened, takes me back into Messenger that again shows no Marketplace message. A total futile cycle. All messages through my contacts are fine, and as I’ve said, all my Messenger settings are in tact, as I went through everything in detail. There are no issues at all with FB or my emails. I have no idea what has changed, but it is very frustrating, as I use FB Marketplace frequently. Whether I’m the seller or the buyer, it is not a good reflection on me.


By

Very poor job with this one.

Just the fact that you force me to download a separate app, in order to message people on Facebook, is ridiculous. There is no reason for you to have taken away our ability to message people in the regular Facebook app. This is just a pathetic ploy to gain more downloads of Facebook branded apps, and make your numbers look better. But to add to it, the app hardly works half the time. Messages always "send" but rarely "deliver". What is even the point in having it be two steps. No other message app has send and deliver as two separate functions. It should be sent and delivered at the same time. Tell me how instant messaging worked fine in the 90's, but you can't get it to work now. And what exactly are you "updating" every week. Constantly getting updates yet nothing ever seems to be actually fixed. *new complaint* STOP ASKING FOR MY PHONE NUMBER!!!! Every time I sign in, it asks for my phone number. I’ve put it in at least 25 times, and it still just keeps asking for it. This has to STOP!


By

New update looks really bad

Most of the people I’ve seen have just been complaining so I’m going to try and make this review at least a little helpful. This new update has so much wasted space. Just yesterday the formatting was pretty much perfect from a design standpoint, but now there is so much unused white space at the top of the screen. Even just the word “Chats” takes up so much unnecessary space which previously encompassed everything that wasn’t actual chats (like stories and your profile info. The previous design was perfectly fine and there was no need to change it, and changing your design completely won’t make a significant number of people suddenly decide to download the app. If nothing else, give everyone the option to go back to the previous version. As a lover of web design, I know white space can be useful, but it can be extremely harmful if there is too much unused space, and that is exactly what happened. You messed up with this one, but there’s still an opportunity to fix it, or at least canter to those who know this is bad design.


By

Pointless

Facebooks messenger app is a pointless application—everyone already has free text messaging and pays for cell phone service, so why create a new application (for things like virtual yard sale) and ask for permissions to text and call? I find it absolutely absurd that I have to download an app to view messages from a web based platform. (No I DO NOT have the FB app, thank you.). Not only that but the two rarely communicate efficiently. After you check messages in the app, FB profile will still show a messages notification. On top of that every time you use it asks for notifications to be turned on (why? When FB should be notifying you?) and asking for permission for microphone and camera. The app drains battery power when you do have notifications turned on especially in group chats—pinging every time there is a new comment. I’m not sure what a good use for this app is—it should be reintegrated back into Facebook and allow users to check messages from the web based platform.


By

Please Do This !!!!!

I’m not trying to write a bad review or anything but... Can y’all update this app by telling us our emails in the settings. Because had an Messenger account and then I had forgot the password word. Then, I had to make a new one but I couldn’t use my regular phone email so I had to come up with another one because it was an account (my old account) that was already use. But now I had my Phone number changed and now I can’t log into my account. Because my account is not set up on this phone number but on my old one. SO CAN Y’ALL ALSO let us have an option to change our phone number on there ??? And I don’t have Facebook account I only have an Messenger so I can’t log in with the Facebook login. Thank you for reading. 🙏🏾 || MINUTES LATER: just found out u can’t have Messenger with an Facebook account so bye Messenger had a good time with u but bye.







A better way to Contact apps


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via Email using our new site - AppContacter.com

Contact Messenger directly


Is Messenger Safe?

No. Messenger does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,270,764 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Messenger Is 14.9/100.



Is Messenger Legit?

No. Messenger does not seem legit based on our analysis. This conclusion was arrived at by running over 1,270,764 Messenger User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Messenger Is 14.9/100.


Is Messenger not working?

Messenger works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 1 Comments

By Vicky Elliott
Oct 26 2021

Messenger not working, not able to send messages.
Have uninstalled but now cannot install at all.





Have a Problem with Messenger? Report Issue

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Why should I report an Issue with Messenger?

  1. Pulling issues faced by users like you is a good way to draw attention of Messenger to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Messenger customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Messenger.


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