Contact Claude Support
Company Name: Anthropic PBC
About: Get help on a variety of tasks whenever inspiration strikes—on everything from
writing to analysis to math—from Claude, your trusted AI assistant.
INSTANT
ANSWERS
With Claude you have a world of intelligence right in your pocket.
Claude Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Anthropic PBC
Privacy & Terms:
https://www.anthropic.com/legal/consumer-terms
3 Most reported problems 😔💔
I wanted to be excited about competition
by Mm404
I really wanted to like Claude and use it to replace GPT 4. The app is still very basic but that’s ok. It takes dev time to make it better.
The deal breaker for me are frequent answers like “I apologize but I’m not comfortable answering…”.
Like what do you mean? I paid for this. And my questions were not obscene or inappropriate. I already made sure my monthly sub won’t renew because this kind of censorship is unacceptable for a paid product.
I wanted to be excited about competition
by Mm404
I really wanted to like Claude and use it to replace GPT 4. The app is still very basic but that’s ok. It takes dev time to make it better.
The deal breaker for me are frequent answers like “I apologize but I’m not comfortable answering…”.
Like what do you mean? I paid for this. And my questions were not obscene or inappropriate. I already made sure my monthly sub won’t renew because this kind of censorship is unacceptable for a paid product.
I wanted to be excited about competition
by Mm404
I really wanted to like Claude and use it to replace GPT 4. The app is still very basic but that’s ok. It takes dev time to make it better.
The deal breaker for me are frequent answers like “I apologize but I’m not comfortable answering…”.
Like what do you mean? I paid for this. And my questions were not obscene or inappropriate. I already made sure my monthly sub won’t renew because this kind of censorship is unacceptable for a paid product.
Have a Problem with Claude by Anthropic? Report Issue
Why should I report an Issue with Claude by Anthropic?
- Pulling issues faced by users like you is a good way to draw attention of Claude by Anthropic to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Claude by Anthropic customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Claude by Anthropic.
