Contact Hilton Honors: Book Hotels

Contact Hilton Honors Support

Published by on 2024-05-14

About: The Hilton Honors app has everything you need for the perfect vacation. Book a
hotel, earn rewards, plan your trip, and so much more — plus, it's free.

How to Contact Hilton Honors Customer Service/Support

Hilton Honors: Book Hotels Contact Information

Listed below are our top recommendations on how to get in contact with Hilton Honors: Book Hotels. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hilton Honors: Book Hotels. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

100% Contact Match

Developer: Hilton

E-Mail: [email protected]

Website: Visit Hilton Honors Website

More Matches

Get Pricing Info for Hilton Worldwide
Contact Hilton Worldwide! Or Contact Support
Need help using Hilton Worldwide? Try their Help Center now!
Hilton Worldwide in the News!

Social Support and Contacts

Hilton Worldwide on Facebook!
Hilton Worldwide on Twitter!
Hilton Worldwide on LinkedIn!

Reported Issues: 3 Comments

4.9 out of 5

By pleasant surprised

Not a happy camper

Traveling with my dad and my step-mom and after a long drive home from Virginia Beach heading to Texas, we checked in the Hilton Garden Inn in Memphis. We thought the hotel was located in a nice and secure area. Not so! My husband parked my dad’s truck and less than 20 minutes of checking in, my dad’s truck was broken into! The back passenger window was broken and my suitcase was stolen including a ice chest and a medical breathing machine for my dad. I went down to get the rest of our stuff from the truck that’s when I notice the broken window! I let the front desk know, one of the employees went over to see the damage. He was surprised this happened because they have security! He said he would call the police. I waited outside near the truck with my family for the police. After more than 40 minutes, I went to the front desk to check if they had called the police. They said yes and I asked that I haven’t seen their security cruise around. I asked where the security was, they didn’t know! Security more like No security! After another 30 minutes and no police, I called 911 reported the theft and within 10 minutes the police arrived. So that tells me the front desk didn’t call the police???? Not happy with this facility!

By APSturm

Not the same Hilton as it was 2-3 years ago.

The app Hilton has is horrible as is its website with the problems it has that range from saying that some rooms are smoking to mixing up queen & double beds, deleting the name of an “additional guest” you may put in the App (which makes it very hard when i have an employee or security team travel ahead of me), app will occasionally change room types booked to a room not as nice as booked, showing that lower prices are available or showing one rate even after you select a rate it changes in the final screen before you click the final “book” button and in my opinion the worst thing I have found with Hilton’s App is that it shows some properties in the United States do not allow service animals or even worse it shows a charge for service animals as well as Hilton keeps all service animals policies under its pets section. These are just some of the problems I have found and have been telling Hilton about for YEARS now! Also to say that I am a loyal Hilton diamond member since approximately 2003 and I have watch Hilton grow in a great way but Hilton is on a downward spiral.

By KLTho73

Cannot trust the app

The app is easy to use to find & book a stay, however, once booked, the app’s other features have been useless. For months, I have been having issues with this app (note: I have an iPhone). Once booked there are several features you should be able to see about your stay on the Upcoming Stay screen. The stay details are not available. Neither check-in, nor Digital key has not worked or even been available for my last two stays. My stays are not showing anywhere once they’ve occurred, my points are not updating. When I try to view points activity, it says “oops, something went wrong on our end. Please try again later.” When I try to look at stay history, it says “no past stays” meanwhile I’ve had two in the last month. My points (in the app) have not changed since my last two stays, but customer service is telling me not to worry, they are there. I’ve called customer service, updated the app version, and even deleted & re-installed the app multiple times; nothing has helped. The app used to be so convenient to use, but I can no longer trust it.

Have a Problem with Hilton Honors: Book Hotels? Report Issue

Leave a comment:

Why should I report an Issue with Hilton Honors: Book Hotels?

  1. Pulling issues faced by users like you is a good way to draw attention of Hilton Honors: Book Hotels to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hilton Honors: Book Hotels customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hilton Honors: Book Hotels.

Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →

Most Popular Apps in Travel