Claude Status

Last Updated on 2025-05-13 by Anthropic PBC

I have a problem with Claude

Are you having issues? Select the issue you are having below and provide feedback to Claude.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Not working

66.7%

22.2%

Crashes

11.1%

24 hour clock ⏰

Common Claude Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Claude network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Claude App
1. On android, goto Settings » Claude » click [Force Stop]

Clear Claude App Cache and Data:
1. On android, goto Settings » Apps » Claude » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Claude.

On android, goto Settings » Apps or Manage Apps tab.
Click Claude » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Claude » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Claude

May 16, 2025, 08:11 AM
a user from Sydney, Australia reported problems with Claude : Not working
Apr 26, 2025, 06:39 AM
a user from Vöhringen, Germany reported problems with Claude : Not working
Mar 29, 2025, 08:01 PM
a user from Nice, France reported problems with Claude : Not working
Mar 25, 2025, 03:54 PM
a user from Liège, Belgium reported problems with Claude : Not working
Feb 21, 2025, 11:07 AM
a user from Olne, Belgium reported problems with Claude : Not working
Feb 10, 2025, 10:38 AM
a user from Ajaccio, France reported problems with Claude : Login
Started 2 minutes ago
S-pushTAN
Started 7 minutes ago
Nykaa
Started 9 minutes ago
Viking Rise
Started 10 minutes ago
The Telegraph
Started 16 minutes ago
Money Walkie
Started 22 minutes ago
Eurowings
Started 26 minutes ago
SmartNews